Attijariwafa Bank Egypt is a subsidiary of Attijariwafa Bank Group, a leading banking and financial group in North, Western, and Central Africa. The group acquired 100% of Barclays Bank Egypt in May 2017 and subsequently registered it as Attijariwafa Bank Egypt in November of the same year. The bank aims to become a universal bank offering retail and corporate banking services.
Attijariwafa Bank Egypt operates under the new trademark and logo of Attijariwafa Bank Group. The bank provides internet banking services, and customers can register online for convenient banking. Attijariwafa Bank Egypt also offers tailor-made solutions to its customers, leveraging the group’s proven expertise in banking and financial services. Customers can contact the bank’s 24-hour customer service via phone, WhatsApp, or by visiting one of its branches.
History and Background
From Barclays Bank Egypt to Attijariwafa Bank Egypt
Attijariwafa Bank Egypt is a subsidiary of Attijariwafa Bank Group, a leading banking and financial group in North, Western, and Central Africa. The group acquired Barclays Bank Egypt in May 2017 and registered it as Attijariwafa Bank Egypt in November of the same year. The acquisition was part of the group’s expansion strategy to increase its presence in the African market.
Barclays Bank Egypt has been operating in Egypt since 1864 and has established a strong reputation in the country’s banking sector. The acquisition allowed Attijariwafa Bank Group to capitalize on Barclays Bank Egypt’s established reputation and expertise to offer tailor-made solutions to its clients.
Expansion and Growth
Since its acquisition, Attijariwafa Bank Egypt has continued to grow and expand its operations there. The bank provides an array financial products and services, including retail and corporate banking. Its goal is to become a universal bank in Egypt, offering comprehensive financial solutions to its clients.
Attijariwafa Bank Egypt has also leveraged the expertise of its parent company, Attijariwafa Bank Group, to expand its operations beyond Egypt. The group’s extensive North, Western, and Central African network has enabled Attijariwafa Bank Egypt to establish a solid regional presence.
Attijariwafa Bank Group is headquartered in Morocco and is in 25 countries across Africa, Europe, and the Middle East. The group has over 10 million clients and employs over 20,000 people.
Overall, Attijariwafa Bank Egypt’s acquisition of Barclays Bank Egypt has allowed it to establish a strong presence in Egypt’s banking sector and leverage the expertise of its parent company to expand its operations in the region.
Products and Services
Attijariwafa Bank Egypt offers a wide range of products and services to meet the requirements of its diverse clientele. The bank promises to provide quality financial solutions tailored to each customer’s needs.
Retail Banking Offerings
Attijariwafa Bank Egypt offers a comprehensive suite of retail banking products and services crafted to meet the requirements of individuals and families. These offerings include savings and current accounts, credit and debit cards, personal loans, and online banking services. The bank’s retail banking solutions are designed to be convenient, flexible, and accessible.
Corporate Banking Solutions
Attijariwafa Bank Egypt provides various corporate banking solutions to businesses of all sizes. These offerings include trade finance, cash management, project finance, and treasury services. The bank’s corporate banking solutions are crafted to help businesses manage their finances more effectively.
Consumer Credit and Mortgage
Attijariwafa Bank Egypt offers consumer credit and mortgage solutions to help individuals and families reach their financial goals. These offerings include personal loans, auto loans, and mortgage loans. The bank’s consumer credit and mortgage solutions are designed to be flexible, affordable, and accessible.
Insurance and Asset Management
Attijariwafa Bank Egypt provides insurance and asset management solutions to help customers protect and grow their wealth. These offerings include life insurance, health insurance, and investment products. The bank’s insurance and asset management solutions are designed to give customers peace of mind and help them achieve their long-term financial goals.
In addition to the offerings mentioned above, Attijariwafa Bank Egypt also provides leasing and factoring solutions to businesses. The bank’s leasing and factoring solutions are designed to help companies manage their cash flow and working capital more effectively.
Operational Network
Branches and ATMs
Attijariwafa Bank Egypt has a network of 56 branches located in 18 Egyptian cities, including Nasr City. The bank aims to significantly strengthen its position in the Egyptian market by providing tailor-made solutions to various customers, including retail and corporate banking activities.
In addition to its branches, Attijariwafa Bank Egypt also has an extensive network of ATMs, making it simpler for customers to access their accounts and conduct transactions at their convenience.
International Presence
Attijariwafa Bank Egypt is part of Attijariwafa Bank Group, a leading banking and financial group in North, Western, and Central Africa. With operations in 26 countries, the group has 4,930 branches, making it the largest branch network in the region.
Attijariwafa Bank Group’s proven expertise in the banking industry allows Attijariwafa Bank Egypt to offer its customers a broad selection of banking and financial services, including international transactions and foreign currency exchange.
Customer Engagement and Loyalty Programs
Attijariwafa Bank Egypt values customer engagement and loyalty highly. As a result, the bank offers various programs and services designed to reward and retain its retail banking customers. These programs include the Wafapoints system and digital banking services.
Wafapoints System
The Wafapoints system is a loyalty program that allows customers to earn points using their Attijariwafa Bank Egypt credit cards. These points can be redeemed for shopping, travel, and other rewards. The program is free to join and automatically enrolls all AWB Egypt cardholders.
Customers can earn Wafapoints using their credit cards for everyday purchases, such as groceries, gas, and dining out. They can also earn bonus points by participating in special promotions and offers. The bank provides various rewards, including shopping vouchers, travel discounts, and exclusive deals from multiple merchants.
Digital Banking Services
Attijariwafa Bank Egypt also offers digital banking services to enhance customer engagement and loyalty. These services include online banking, mobile banking, and fast transfers.
Online banking allows users to manage their accounts, pay bills, and transfer funds from the comfort of their homes. Mobile banking offers similar features but is accessible anywhere through a smartphone or tablet. Fast transfers allow customers to send money quickly and securely to other AWB Egypt customers.
Attijariwafa Bank Egypt partners with Visa to offer its customers additional benefits and rewards. These benefits include discounts on travel, dining, and shopping and access to exclusive events and experiences.
Attijariwafa Bank Egypt is committed to providing its customers with the best banking experience. Its loyalty programs and digital banking services are just a few examples of how the bank works to achieve this goal.
Corporate Structure and Governance
Leadership and Management
Attijariwafa Bank Egypt is led by a team of experienced and skilled staff committed to providing the highest service standards to their customers. The bank’s leadership team comprises the Chairwoman, Managing Director, Executive Board Members, and Corporate Banking Director, among others. The bank’s management team is responsible for implementing the bank’s strategic goals and objectives and ensuring that the bank’s operations run smoothly.
Corporate Governance Policies
Attijariwafa Bank Egypt is committed to upholding the highest standards of corporate governance. The bank’s Board of Directors oversees its operations and ensures that it operates transparently and ethically. The Board comprises both Non-Executive and Executive Board Members who bring a wealth of experience and expertise to the bank.
The bank has established a set of Corporate Governance Policies that provide a formal framework for the principles, rules, procedures, and processes that govern its operations. The policies cover many areas, including risk management, compliance, and internal controls.
The bank’s Chief Risk Officer oversees its risk management activities and ensures effective risk management policies and procedures. The bank’s Chief Internal Auditor ensures that its internal controls are adequate and its operations comply with applicable laws and regulations.
Attijariwafa Bank Egypt’s Compliance Director ensures that the bank’s operations comply with applicable laws and regulations. The Compliance Director works closely with the bank’s Executive Committee to ensure that the bank’s compliance policies and procedures are effective and that the bank is operating transparently and ethically.
In conclusion, Attijariwafa Bank Egypt’s corporate structure and governance policies ensure that the bank operates transparently and ethically. The bank’s leadership team is committed to providing the highest service standards to their customers. The bank’s policies and procedures cover a wide range of areas, including risk management, compliance, and internal controls, and are designed to ensure that the bank operates safely and soundly.
Frequently Asked Questions
How can I access online banking services for Attijariwafa Bank Egypt?
Attijariwafa Bank Egypt offers its customers the convenience of online banking services, which can be accessed through its official website. Users can log in to their accounts using their unique username and password to access various services, including account statements, fund transfers, and bill payments.
What is the hotline number for customer support at Attijariwafa Bank Egypt?
Attijariwafa Bank Egypt provides customers with a dedicated hotline for customer support. Customers can call +202 2461 5000 to speak to a customer service representative who will assist them with their queries and concerns.
Where can I find the nearest branch of Attijariwafa Bank Egypt?
Attijariwafa Bank Egypt has a network of branches and ATMs across the country. Customers can use the bank’s website to find the nearest branch or ATM by entering their location.
What are the official contact details for Attijariwafa Bank Egypt?
Customers can contact Attijariwafa Bank Egypt through various phone, email, and social media channels. The bank’s official website provides contact details, including phone numbers, email addresses, and social media handles.
How can I reach Attijariwafa Bank Egypt customer service via WhatsApp?
Attijariwafa Bank Egypt offers customers the convenience of reaching customer service through WhatsApp. Customers can add the bank’s official WhatsApp number (+201 0000 8000) to their contacts and send a message to initiate a conversation with a customer service representative.
In how many countries does the Attijariwafa Bank Group operate?
Attijariwafa Bank Group is a leading financial institution in over 25 countries across Africa, Europe, and the Middle East. The group offers a range of financial products and services, including retail banking, corporate banking, investment banking, and insurance.
