Billing & FAQS

Frequently Asked Questions

No, for your security, we only accept payments through your personal portal or by check.
You will receive an email immediately after your payment is received confirming your payment, with a copy of your paid invoice attached.You may also print a paid copy of your invoice from the payment portal.
Yes. Your default payment method will automatically be applied to future invoices due date.
6 months.
Yes, you can renew for up to an extra year.

Our MLS platform is primarily designed for real estate professionals.

If you come across any inaccuracies in a listing, please contact our support team or use the designated reporting feature on our platform

Our MLS system typically allows users to search based on various criteria such as location, property type, price range, number of bedrooms/bathrooms, and specific features. You can customize your search to find properties that meet your clients’ unique preferences.

No you can’t as every login is customized per user only , And this will lead your account to be blocked.

No you can’t as  token is used only for one listing

Yes, our MLS system often provides features that allow users to save their searches and set up alerts for new listings that match their criteria.

Our MLS platform typically supports the inclusion of high-quality photos for each listing.

Our MLS system may offer various reports and analytics tools to help real estate professionals analyze market trends, track their performance, and make informed decisions.

Yes, we typically provide training sessions and ongoing support to help our members maximize the benefits of our MLS system. This may include tutorials, webinars, and a dedicated support team to assist with any questions or issues.

Depending on our services, we may offer a mobile app that allows real estate professionals to access the MLS system conveniently from their smartphones or tablets. This can be particularly useful for on-the-go property searches.

Our MLS system is designed to respect the exclusivity and confidentiality of property listings.

Depending on our policies, we may offer integration options or APIs that allow real estate professionals to integrate our MLS data into their own websites or software applications.

Yes, you can typically set up personalized notifications within the MLS system to receive real-time updates on market changes and new listings that align with their criteria.

Our MLS system typically allows for easy updates of property status, ensuring that listings reflect current market conditions. This includes marking properties as pending or sold to provide accurate information to users.

We have a dedicated team that monitors changes in real estate regulations and industry standards. The MLS system is regularly updated to align with these changes, ensuring compliance and relevance for our users.

the service is only for licensed real estate agents

Our website and listings are available in Arabic, English

You can reach our friendly support team through phone, email, and live chat options available on our website. We prioritize prompt and efficient customer service.

Use our advanced search filters to narrow down options based on location, budget, property type, number of bedrooms, amenities, and other criteria. We also recommend browsing featured listings and exploring area guides for inspiration.

Yes, you can contact agents listed on each property through our built-in messaging system to schedule viewings or request additional information.

If you’re an agent, simply create an account and follow our easy-to-use listing creation process. If you’re selling privately, contact an agent listed on our platform for assistance.

Take advantage of our professional photography and virtual tour services to showcase your property in the best light. Utilize our featured listing options and consider employing social media marketing strategies to reach more potential buyers.

We provide a checklist of necessary documents and legal procedures to ensure a smooth and compliant selling process.

We implement strict verification procedures for both agents and listings. We also encourage user feedback and reporting of any discrepancies to maintain a clean and reliable platform.

Yes, our website is fully responsive and optimized for all devices, including smartphones and tablets, allowing users to search for properties and manage their accounts wherever they are.

We employ advanced security measures like data encryption, Secure Sockets Layer (SSL) protocols, and regular security audits to protect user information and financial transactions.

We value your privacy and only share your information with trusted partners like mortgage lenders or service providers necessary for facilitating your real estate transactions. You can review our privacy policy for further details.

Yes, we provide downloadable guides, blog articles, and webinars covering topics like understanding market trends, negotiating offers, and navigating the legal aspects of real estate transactions.

We value your input! You can contact our customer support team through any channels listed on our website to share your feedback and suggestions, which we consider for ongoing platform improvements.

Yes, we understand the unique needs of international buyers and provide assistance with legal requirements, currency exchange, and property management through partnering with specialized agencies.

While our primary language is Arabic, we’re working on integrating additional languages like English and French to cater to a wider audience. In the meantime, you can use online translation tools within our platform for assistance.

Our listings include details about nearby schools, hospitals, parks, shopping centers, and other relevant landmarks. Additionally, our area guides offer in-depth insights into neighborhood demographics, amenities,and community lifestyle.

While we don’t offer specific investment advice, we provide tools like rental price comparisons and market trend reports to help potential investors make informed decisions.

We’re constantly exploring opportunities to enhance user experience. Consider mentioning potential future integrations like mortgage calculators, moving concierge services, or property management platforms.

Yes, you can reach us through phone calls, emails, and even social media platforms. We’re also exploring options for mobile apps and SMS notifications in the future.

We have a strict verification process for listings and agents. We also encourage users to report any suspicious activity. We take appropriate action against violators, including removing listings and suspending accounts.

While we don’t directly offer these services, we partner with trusted providers who can assist you with property inspections, insurance quotes, and other related needs. You can find their contact information on our website.

Yes, we offer webinars, downloadable guides, and blog articles covering various real estate topics. We also host occasional workshops in select cities to provide in-person guidance and connect users with experienced professionals.

While we don’t directly offer these services, we can connect you with trusted partners who specialize in moving, cleaning, and property management for a smooth transition after your sale.

While our primary focus is on residential properties, some agents listed on our platform specialize in commercial real estate. You can filter listings by property type or contact relevant agents directly to inquire about commercial options.

Arab Multiple Listing Services provide a database that enables real estate professionals to share information about properties for sale, facilitating collaboration among agents and offering a comprehensive range of listings for potential buyers.

Our MLS system plays a vital role in fostering collaboration among real estate professionals, promoting transparency in the market, and contributing to the efficiency of real estate transactions in our region.

Users have access to a dedicated support team to assist with technical issues, answer questions, and provide guidance on using the MLS system effectively. This support ensures a seamless experience for users.

We have stringent validation processes and data quality checks to ensure the accuracy and reliability of information entered into the MLS system, maintaining the integrity of the database.

Real estate professionals should familiarize themselves with our MLS rules and regulations, which can be found in the provided documentation or by contacting our support team for guidance.

Our MLS system takes into consideration the unique cultural aspects of real estate transactions in the Arab region, ensuring that the platform is culturally sensitive and aligns with local practices.

Yes, our MLS platform typically includes features to highlight environmentally-friendly or sustainable aspects of properties, meeting the growing demand for eco-conscious real estate options.

Our MLS system adapts to technological advancements, exploring integration possibilities such as artificial intelligence and blockchain to enhance the efficiency and security of real estate transactions.

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