Ahli United Bank—Egypt is a leading financial institution in the country’s banking sector. Established in 1978, it has since grown to become one of the most trusted and respected banks in Egypt. With a strong focus on customer satisfaction, Ahli United Bank—Egypt offers a wide range of banking services, including personal and business banking, investment banking, and Islamic banking.
As one of the largest banks in Egypt, Ahli United Bank – Egypt has a strong presence in the country, with over 50 branches and 1,500 employees. The bank seeks providing its customers with innovative and convenient banking solutions, including online and mobile banking services.
Ahli United Bank – Egypt is dedicated to supporting the growth and development of the Egyptian economy and has been recognized for its contributions to the country’s banking sector. With a focus on customer service, innovation, and community involvement, Ahli United Bank – Egypt is a trusted partner for individuals and businesses.
Corporate Profile
Bank’s History and Growth
Ahli United Bank: Egypt is a private bank that has been operating in Cairo since 1978. Over the years, the bank has successfully implemented a remarkable business strategy, enabling it to achieve outstanding results in the banking industry.
The bank’s growth has been driven by its commitment to quality customer service. Ahli United Bank has established itself as a leading financial institution in Egypt, offering its clients various banking products and services.
Mission and Vision
The bank’s mission is to provide innovative, customer-focused financial solutions that serve the needs of its clients. Ahli United Bank—Egypt aims to be the preferred banking partner for individuals and businesses in Egypt by offering excellent services tailored to its customers’ unique needs.
The bank’s vision is to be a leading financial institution in Egypt, providing world-class banking services driven by innovation, technology, and customer satisfaction. Ahli United Bank—Egypt is committed to building long-lasting relationships with its customers by providing them with exceptional services that meet their financial needs.
In conclusion, Ahli United Bank – Egypt has a long and successful history of providing quality banking services to its customers in Cairo. The bank’s commitment to innovation, technology, and customer satisfaction has enabled it to achieve remarkable business results, making it one of the leading financial institutions in Egypt.
Financial Performance
Net Profit and Operating Income
Ahli United Bank: Egypt has performed well in terms of net profit and operating income. According to the financial reports, the bank’s consolidated net profits for 2022 were EGP 2.04 billion, which increased to EGP 3.32 billion in 2023, marking an impressive YoY growth of 62.9%. Similarly, the standalone net profits rose from EGP 2.01 billion to EGP 3.31 billion, reflecting a YoY growth of 65%. These results demonstrate the bank’s strong financial performance and ability to generate profits.
In terms of operating income, the bank’s business indicators showed remarkable results, with solid growth of its core earnings and profitability, proving its leadership in the banking sector. The independent financial statements of Ahli United Bank – Egypt showed that it achieved net profits of EGP 2.184 billion during the first half (1H) of 2023, compared to EGP 898.214 million during 1H 2022. This indicates a significant increase in operating income, a good sign for the bank’s future growth prospects.
Total Assets and Equity
Ahli United Bank – Egypt’s total assets and equity have grown steadily. As of 30 June 2021, the bank’s total assets amounted to EGP 123.23 billion, which increased to EGP 136.36 billion as of 31 December 2023, reflecting a YoY growth of 10.6%. This growth can be attributed to the bank’s successful business strategies, which have helped it expand its operations and increase its market share.
Similarly, the bank’s total equity has increased steadily, indicating a solid financial position. As of 31 December 2023, the bank’s total equity amounted to EGP 15.16 billion, up from EGP 13.19 billion as of 31 December 2022, reflecting a YoY growth of 14.9%. This equity growth is a positive sign for the bank’s shareholders, as it indicates that the bank is generating profits and reinvesting them in its business.
Ahli United Bank – Egypt’s financial performance has been impressive in recent years, with solid growth in net profit, operating income, total assets, and equity. Moreover, these results demonstrate the bank’s ability to generate and reinvest profits in its business, which is a good sign for its future growth prospects.
Products and Services
Retail Banking Solutions
Ahli United Bank—Egypt offers a wide range of retail banking solutions to cater to customers’ diverse needs. These include e-account services, credit facilities, and world-class products. Customers can access their accounts and supervise their finances through innovative digital platforms, including online banking and mobile banking apps.
The bank’s e-account services provide customers with real-time payment and collection capabilities, enabling them to make and receive payments quickly and securely. Additionally, credit facilities are available for various purposes, including personal, home, and car loans. Furthermore, the bank’s world-class products include debit and credit cards, savings accounts, and investment products.
Corporate Banking Facilities
Ahli United Bank—Egypt provides a comprehensive range of corporate banking facilities to meet businesses’ evolving needs. The bank’s services include trade finance, project finance, cash management, and treasury services. The bank also offers customized solutions to serve the specific needs of businesses in several sectors.
The bank’s trade finance services include import and export financing, letters of credit, and guarantees. Additionally, its project finance services cover various sectors, including infrastructure, energy, and real estate. Moreover, the bank’s cash management services provide businesses with efficient and secure payment and collection solutions. Furthermore, its treasury services offer businesses access to a range of financial instruments, including foreign exchange, money market, and fixed-income products.
Innovative Digital Platforms
Ahli United Bank—Egypt is committed to providing innovative digital platforms to enhance the customer experience. The bank’s online and mobile banking apps provide customers with suitable access to their accounts and a range of banking services. Through these platforms, customers can manage their finances, pay bills, transfer funds, and access a range of other services.
The bank’s digital platforms offer advanced security features to protect customers’ accounts and personal information. These platforms allow customers to enjoy a seamless and secure banking experience.
In conclusion, Ahli United Bank—Egypt offers several products and services to meet customers’ diverse needs. The bank’s retail banking solutions, corporate banking facilities, and innovative digital platforms provide customers convenient and secure access to various banking services.
Customer Engagement
Ahli United Bank—Egypt focuses on exceptional customer engagement for both retail and corporate clients. The bank’s customer-centric approach ensures customers receive the best possible service and experience.
Enhancing Customer Experience
Ahli United Bank – Egypt is committed to enhancing the customer experience by providing unique value propositions and innovative solutions. The bank offers various products and services tailored to meet the requirements of its diverse customer base. The bank’s digital platforms provide customers with convenient access to their accounts and enable them to perform transactions from anywhere, anytime.
The bank’s customer service team is highly trained and available to assist customers with queries. The bank also conducts customer feedback surveys to understand customer needs and preferences. This feedback is used to improve the bank’s products and services and ensure the customer experience is always exceptional.
Client Relationship Management
Ahli United Bank – Egypt’s client relationship management strategy intends to build long-lasting customer relationships. The bank’s relationship managers work closely with customers to comprehend their needs and provide specific solutions that meet their requirements. Moreover, the bank’s relationship managers are highly skilled and experienced and committed to delivering outstanding service to customers.
The bank’s corporate clients benefit from various specialized services, including trade finance, cash management, and treasury services. Ahli United Bank—Egypt’s corporate banking team seeks providing customized solutions that fulfill each client’s unique needs.
In conclusion, Ahli United Bank – Egypt aims at providing exceptional customer engagement to retail and corporate clients. The bank’s customer-centric approach, combined with its innovative solutions and highly skilled team, ensures that customers receive the best possible service and experience.
Awards and Recognitions
Bank of the Year Accolades
Ahli United Bank – Egypt (AUBE) has received several prestigious awards and recognitions for its spectacular performance in the banking industry. The bank was named “Bank of the Year” by The Banker, an international financial publication, in 2022. The award is a testament to the bank’s competency as a banking institution and its efforts to provide quality services and innovative solutions with unique value propositions for its customers.
The Bank of the Year award is one of the most sought-after awards in the banking industry, and AUBE’s win reflects its commitment to excellence. The bank’s numerous partnerships with the country’s burgeoning fintech sector and significant technology upgrades during the review period have contributed to its success.
The Banker’s Bank of the Year award is given to banks that have demonstrated exceptional growth, profitability, and innovation. The award is highly respected in the banking industry, and winning it is considered a significant achievement.
AUBE’s win in the Bank of the Year award in 2022 is a testament to its commitment to providing exceptional customer service. The bank’s focus on innovation and technology has assisted it stay ahead of the competition and remain a leader in the banking industry.
In conclusion, AUBE’s win in the Bank of the Year award in 2022 is a significant achievement that reflects the bank’s commitment to excellence. The Banker’s recognition of AUBE’s competency as a banking institution is a testament to the bank’s efforts to provide quality services and innovative solutions to its customers.
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Frequently Asked Questions
How can I access Ahli United Bank Egypt’s online banking services?
Ahli United Bank Egypt offers its customers the convenience of online banking services. To access these services, customers can visit the bank’s official website and click the “Online Banking” tab. From there, they can either register for the service or log in if they already have an account.
What is the hotline number for customer support at Ahli United Bank Egypt?
Ahli United Bank Egypt provides its customers with a dedicated customer support hotline, 16668, available 24/7. Customers can call this number for assistance with any banking-related queries or issues.
Where can I find a list of Ahli United Bank Egypt branches?
Ahli United Bank Egypt has a network of branches spread across the country. Customers can visit the bank’s official website and click the “Branches & ATMs” tab. They can then search for branches by city or by using their current location.
What career opportunities are currently available at Ahli United Bank Egypt?
Ahli United Bank Egypt is a leading employer in the banking sector and offers a range of career opportunities. Interested candidates can visit the bank’s official website and click on the “Careers” tab to view the current job openings. Additionally, from there, they can browse through the available positions and apply online.
How do I find the head office address of Ahli United Bank Egypt?
Ahli United Bank Egypt’s head office is located in Cairo, at 41 Kasr El Nil Street, Downtown Cairo. Customers can also find the address on the bank’s official website under the “Contact Us” tab.
How can I log in to my Ahli United Bank Egypt account?
To log in to their Ahli United Bank Egypt account, customers can visit the bank’s official website and click the “Online Banking” tab. From there, they can enter their username and password to access their account. Additionally, if they have forgotten their login details, they can click the “Forgot Password” link to reset their password.
