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American Express Egypt: Everything You Need to Know

American Express Egypt is a financial services company that offers world-class charge and credit cards, rewards, travel, and business services. With a focus on exceptional customer service, American Express Egypt provides peace of mind to its customers with travel insurance, purchase protection, fraud protection, and SafeKey.

Located in Heliopolis and Nasr City in Cairo, American Express Egypt offers a wide selection of charge and credit cards to fit the needs of its customers. Cardholders can enjoy travel benefits, rewards, and lifestyle perks while being backed by American Express’s security and protection.

For those looking for luxury travel experiences in Egypt, American Express Travel offers a selection of fine hotels and resorts. From classic urban grandeur to modern and chic, there is a hotel to fit every taste and preference. With complimentary third-night stays and other exclusive offers, American Express Travel provides its customers with unforgettable travel experiences.

American Express Cards in Egypt

American Express offers a variety of Charge and Credit Cards in Egypt, each designed to cater to different needs and preferences. Here are some of the types of Cards available:

Types of Cards

  • The American Express® Card
  • The Platinum Card®
  • The Gold Card®

American Express Egypt

Membership Rewards Program

American Express offers a Membership Rewards® program, which allows Cardmembers to earn points. These points are redeemed for travel, merchandise, and statement credits.

Terms and Conditions

Eligibility for American Express Cards in Egypt is subject to terms and conditions. These may include minimum income requirements, credit checks, and other criteria. Cardmembers are also subject to terms and conditions related to using their card, including interest rates, fees, and other charges.

Using Amex in Egypt

Acceptance and Providers

American Express is a widely recognized provider of charge and credit cards in Egypt. The company offers a range of benefits and rewards to cardholders, including travel perks, purchase protection, and fraud protection. However, it is essential to note that American Express is less accepted than other major credit card providers in Egypt, such as Visa and Mastercard.

Account Management

American Express provides cardholders various tools and resources to manage their accounts in Egypt. The company’s mobile app, available for download on iOS and Android devices, manage their card details, and receive updates on new offers and benefits.

In addition, American Express has several physical locations in Egypt where cardholders can manage their accounts in person. Cardholders can visit these offices during business hours to speak with a representative about their account, make payments, or resolve any issues they may be experiencing.

Travel and Luxury Benefits

American Express Egypt offers its cardholders a range of travel and luxury benefits. These benefits enhance the travel experience and provide access to some of Egypt’s most luxurious hotels and resorts worldwide.

Fine Hotels + Resorts

The American Express Fine Hotels + Resorts program allows cardholders access to some of Egypt’s most luxurious hotels and resorts worldwide. Cardholders can enjoy various benefits, including complimentary room upgrades, daily breakfast for two, late check-out, and a unique property amenity such as a spa or dining credit.

The Hotel Collection

The Hotel Collection is another program American Express Egypt offers cardholders access to a range of luxury hotels and resorts.

Exclusive Travel Privileges

In addition to the Fine Hotels + Resorts and The Hotel Collection programs, American Express Egypt offers its cardholders a range of exclusive travel privileges.

Cardholders can also enjoy exclusive access to Nile River cruises and other travel experiences in Egypt. American Express Egypt is committed to providing its cardholders with the best possible travel experience; these exclusive travel privileges are just one way they do that.

Online Services and Security

American Express Egypt provides a secure and user-friendly online platform. The website functionality is intuitive and easy to navigate, making it simple for customers to perform tasks such as checking their balance, viewing transactions, and making payments.

Website Functionality

The website is optimized to work with various browsers, including Internet Explorer, Mozilla Firefox, Apple Safari, and Google Chrome. However, to ensure the best experience, customers are encouraged to upgrade their browsers to the latest version available.

Upgrade Your Browser

To upgrade their browser, customers can visit the website of their preferred browser provider, such as Microsoft or Mozilla. The website will provide instructions on downloading and installing the latest version of the browser.

Customer Support and Contact Information

American Express Egypt offers a range of customer support options to assist its card members.

  • Phone: Cardmembers can call American Express Egypt’s customer service anytime, as it operates 24 hours a day, seven days a week. The phone numbers are available on the American Express Egypt website.
  • Email: Customers can email American Express Egypt’s customer service team. The team typically responds to emails within 48 hours.
  • FAQ: American Express Egypt has a detailed FAQ section on its website.
  • Social Media: American Express Egypt is active on social media platforms like Facebook and Twitter. Customers can contact the company through these platforms to resolve their queries.

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Frequently Asked Questions

How can I apply for an American Express Card in Egypt?

To apply for an American Express Card in Egypt, visit the American Express website or one of their physical locations. You must provide personal and financial information during the application process.

What is the customer service contact number for American Express in Egypt?

American Express in Egypt’s customer service contact number is on its website and on the back of your American Express Card.

What are the eligibility requirements for obtaining an American Express Card in Egypt?

The eligibility requirements for obtaining an American Express Card in Egypt vary depending on the type of card you want. Generally, you must have a good credit score and meet specific income requirements.

How can I reach American Express customer service from within Egypt?

You can reach American Express customer service from within Egypt by calling the customer service contact number on their website or the back of your American Express Card. You can also contact them through their website or mobile app.

Are American Express cards widely accepted in Egypt?

American Express cards are accepted at many merchants in Egypt, including hotels, restaurants, and retail stores. However, checking with the merchant before purchasing is always a good idea to ensure they accept American Express.

What is the process for logging into my American Express account?

You can log into your American Express account by visiting the American Express website or using the mobile app. You will enter your username and password to access your account.

مؤسّس منصة الشرق الاوسط العقارية

أحمد البطراوى، مؤسّس منصة الشرق الاوسط العقارية و منصة مصر العقارية ،التي تهدف إلى تبسيط عمليات التداول العقاري في الشرق الأوسط، مما يمهّد الطريق لفرص استثمارية عالمية غير مسبوقة

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