Overview of Daman Health Insurance
In 2006, in Abu Dhabi, United Arab Emirates, Daman Health Insurance, a public joint-stock company, was founded. It is the third-biggest health insurance company in Dubai and the biggest in Abu Dhabi. Providing a variety of health insurance policies to suit the needs of people, families, and businesses, Daman is a pioneer in the healthcare insurance industry.
Daman is a part of PureHealth, the United Arab Emirates’ most comprehensive healthcare platform. With over 28 hospitals, 100 clinics, several diagnostic centers, insurance solutions, pharmacies, health tech, procurement, investments, and more, PureHealth creates an ecosystem that transforms lives and reimagines healthspans.
Daman offers a variety of health insurance options, including group, family, and individual health insurance coverage. The plans are made to cover all medical costs, including those associated with inpatient stays, outpatient care, and prescription medication.
Clients can customize their coverage to satisfy their requirements by selecting from a variety of options provided by Daman’s health insurance policies. The plans also provide cost control options such as co-insurance and annual limits.
Daman is a government-affiliated, conventional health insurance company that provides quality health insurance products and services to its customers. It is committed to providing affordable health insurance plans that meet the healthcare needs of the people of the UAE.
Insurance Plans Offered
Daman Health Insurance offers a range of plans to suit the diverse needs of individuals, families, and employers. The purpose of these plans is to provide UAE citizens with complete health coverage. Here are some of the insurance plans offered by Daman Health Insurance:
Abu Dhabi Basic Plan
The Abu Dhabi Basic Plan is an optimal health insurance plan that covers benefits like hospital stays, treatments, and medicines within the Emirate of Abu Dhabi and emergency services in the rest of the UAE. This plan is suitable for expatriates, families, and individuals who want basic health coverage at an affordable cost.
Thiqa Plan for UAE Nationals
The Thiqa Plan is a comprehensive health insurance plan exclusively for UAE nationals. It covers all medical expenses, including hospitalization, outpatient services, and prescription drugs. UAE citizens who wish to make sure that their medical costs are paid for without having to worry about breaking the bank can consider this plan.
Comprehensive Health Insurance Solutions
Daman Health Insurance also offers comprehensive health insurance solutions that cover a wide range of medical expenses, including hospitalization, outpatient services, and prescription drugs. These plans suit employers who want to provide their employees with health coverage. The plans are customizable, and employers can choose the coverage they want to provide their employees.
In conclusion, Daman Health Insurance offers a range of insurance plans that cater to the diverse needs of individuals, families, and employers. The plans are designed to provide comprehensive health coverage to the residents of the UAE.
Network and Providers
Daman Health Insurance has a vast network of healthcare providers offering its members a wide range of medical services. The network includes hospitals, clinics, and medical centers across the UAE. A thorough list of providers who provide high-quality healthcare services at reasonable costs is available to members.
Healthcare Provider Network
Daman’s healthcare provider network includes various medical facilities that offer multiple services, such as consultations, diagnostic tests, surgeries, and more. Depending on their specialization, location, and services, members can select from a list of providers. Daman’s provider network is constantly expanding to provide better access to quality healthcare services for its members.
International Network Partners
Daman has partnered with various international healthcare providers to offer its members access to quality healthcare services when traveling abroad. Members can choose from a list of global network partners based on their location and the services offered. Daman’s international network partners are carefully selected to ensure members receive the best care when traveling abroad.
Daman’s provider network includes hospitals, clinics, and medical centers across the UAE. A thorough list of providers who provide high-quality healthcare services at reasonable costs is available to members. The list of hospitals within the network is regularly updated to ensure members have access to the latest medical facilities and technologies.
Daman’s healthcare providers offer various services, including consultations, diagnostic tests, surgeries, and more. Depending on their specialization, location, and services, members can select from a list of providers. The provider network is constantly expanding to provide better access to quality healthcare services for its members.
Daman has partnered with various international healthcare providers to offer its members access to quality healthcare services when traveling abroad. Members can choose from a list of global network partners based on their location and the services offered. Daman’s international network partners are carefully selected to ensure members receive the best care when traveling abroad.
Member Services
Daman Health Insurance offers a range of services to its members that are designed to make their experience as seamless and convenient as possible. Members can access digital services and customer service at their fingertips.
Digital Services
Daman Health Insurance provides members a mobile app to access their health insurance services quickly and securely. Members can download their digital health insurance card, discover their plan’s benefits and coverage, find a healthcare provider, and submit and track reimbursement claims. Additionally, the program has a search function that enables members to search for providers and doctors based on availability, network coverage, proximity, and language preferences.
Customer Service
Daman Health Insurance provides its members with excellent customer service. The customer support team can be reached by members by social media, email, and phone. The customer service team is available to answer any questions or concerns members may have about their insurance solutions. Daman Health Insurance also provides its members with a comprehensive FAQ section on its website, which covers various topics, including claims processing, benefits, and coverage.
In conclusion, Daman Health Insurance offers its members various services designed to make their experience seamless and convenient. Members can access digital services and customer service at their fingertips, ensuring they receive the support they need when needed.
Policies and Premiums
Daman Health Insurance offers a range of policies to its customers, including its Basic (Abu Dhabi) Plan, an optimal health insurance plan covering benefits like hospital stays, treatments, and medicines within the Emirate of Abu Dhabi. The company also offers the Thiqa program, a comprehensive healthcare program provided by the government of Abu Dhabi to UAE nationals and their eligible dependents.
Premiums for the Basic (Abu Dhabi) Plan vary based on age group and status, with annual premiums ranging from AED 875 for those aged 18-40 to AED 5,800 for those aged 60 and above. Married females aged 18-50 are subject to a mandatory maternity surcharge of AED 750. All premiums mentioned are exclusive of VAT.
Daman Health Insurance also offers policies for small investors and group policies for employees. The company’s policies are designed to provide customers with comprehensive coverage for their healthcare needs.
Overall, Daman Health Insurance is a reliable provider offering policies with competitive premiums and comprehensive benefits. Clients may relax knowing that in the event of a sickness or medical emergency, they will receive excellent care.
Partnerships and Innovations
Daman Health Insurance has been at the forefront of the health insurance industry in the UAE, fostering innovation by combining cutting-edge technology with healthcare-related knowledge provided by highly qualified and informed staff. Daman has achieved this through its partnerships and innovative solutions for the community.
Collaboration with Munich Re
Daman’s strategic partnership with Munich Re, a leading global reinsurer, has been instrumental in driving innovation and growth for the company. Munich Re owns 20% of Daman’s shares and is a key partner in the company’s mission to provide comprehensive health insurance solutions to more than 2.8 million members in the UAE.
Through this partnership, Daman has leveraged Munich Re’s expertise and resources in the insurance industry to develop innovative solutions for its customers. Munich Re’s global network and experience have also enabled Daman to expand its reach and offer more comprehensive insurance solutions to its members.
Innovative Solutions for Community
Daman Health Insurance has been committed to developing innovative solutions that benefit the community. The company has partnered with e&enterprise to pioneer digital transformation in health insurance, making it more accessible and affordable for the community.
One of the most innovative solutions developed by Daman and e&enterprise is the Hyakum Digital Booth, a visionary concept designed to redefine health insurance accessibility through digital. The booth provides a one-stop shop for health insurance customers, allowing them to purchase insurance policies, make claims, and access healthcare services in one place.
Daman has also been recognized for its ongoing commitment to innovation, winning two awards at the highly coveted Global Economic Awards 2021. The business won accolades for Most Innovative Health Insurance Company and Best New CEO in the Health Insurance Sector for its prompt and thorough reaction to the COVID-19 outbreak.
Corporate Information
ADQ and Government of Abu Dhabi Ownership
Daman Health Insurance is owned by the Government of Abu Dhabi and the Abu Dhabi Developmental Holding Company (ADQ). ADQ is a holding company that manages a diversified portfolio of companies across key sectors. It is one of the largest holding companies in the Middle East and North Africa region.
Leadership by Khaled Bin Shaiban Almehairi
Khaled Bin Shaiban Almehairi is the Chairman of the National Health Insurance Company—Daman. He has been instrumental in helping the company become the UAE’s leading health insurer. More than 2.8 million members in the UAE now have access to complete health insurance options thanks to Daman’s leadership.
Under his guidance, Daman has become an integral part of PureHealth. This comprehensive healthcare platform operates in the United Arab Emirates. It is an ecosystem that reimagines healthcare, aiming to extend lifespans and improve overall well-being. The company has also established its headquarters in Abu Dhabi and offers a range of health insurance plans for individuals and organizations across the region.
Daman Health Insurance is renowned for its highly skilled and dedicated staff. They tirelessly work to provide members with top-notch healthcare services. The company has forged robust partnerships with numerous organizations throughout the UAE. These collaborations have facilitated its expansion and improved healthcare services for a larger populace.
In conclusion, Daman Health Insurance is owned by the Government of Abu Dhabi and ADQ. Under the leadership of Khaled Bin Shaiban Almehairi, it has established itself as the UAE’s leading health insurer. Headquartered in Abu Dhabi, the company boasts a highly skilled workforce. This positioning enables it to offer comprehensive health insurance solutions. These solutions cater to both individuals and organizations throughout the region.
Frequently Asked Questions
What types of health insurance plans does Daman offer?
Daman provides a selection of health insurance programs that cater to the different needs of individuals and businesses. These plans include:
- Basic Plan: Hospital stays are covered with this plan, as well as treatments and medicines within the Emirate of Abu Dhabi, as well as coverage for emergency services in the rest of the UAE.
- Enhanced Plan: This plan provides more comprehensive coverage than the Basic Plan, including coverage for outpatient services, maternity, and dental and optical services.
- Premier Plan: This plan offers the highest level of coverage, including coverage for pre-existing conditions and worldwide emergency medical evacuation.
How can I contact Daman for assistance with my health insurance?
Daman provides various channels for customers to contact for health insurance assistance. These channels include:
- Customer Care Center: Customers can call the Customer Care Center at 800 432626 or +971 2 6149555 (for international calls) for assistance with their health insurance.
- Daman App: Customers can use it to manage their health insurance and access customer support.
- Website: Customers can visit Daman’s website for information and resources about their health insurance.
What is included in the Daman Basic health insurance coverage?
The Daman Basic health insurance coverage includes:
- Coverage for hospital stays, treatments, and medicines within the Emirate of Abu Dhabi
- Coverage for emergency services in the rest of the UAE
- Availability of a healthcare provider network
- coverage for maternity-related inpatient and outpatient services
How do Daman health insurance premiums compare to other insurers in the UAE?
Daman offers competitive health insurance premiums compared to other insurers in the UAE. The cost of premiums depends on various factors, such as the type of plan, coverage level, and age of the insured.
What career opportunities are available with Daman in the health insurance sector?
Daman offers various career opportunities in the health insurance sector, including positions in customer service, claims processing, underwriting, and actuarial science. Interested individuals can visit Daman’s website to find job openings and apply.
Where can I find reliable reviews about Daman health insurance services?
Customers can find reliable reviews about Daman’s health insurance services on various platforms, such as Daman’s website, social media pages, and third-party review websites. Customers can also request referrals from friends or family members who have used Daman’s health insurance services.
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