DoubleTree by Hilton Makkah Jabal Omar is a 4-star hotel in Makkah, Saudi Arabia. The hotel is off Highway 15 in central Makkah and is a short walk to Masjid Al Haram – the Great Mosque of Mecca. The hotel offers a private entrance to Jabal Omar Mall, and Jabal al-Nour holy site is 11 km from the hotel’s door.
The hotel offers a warm DoubleTree cookie upon arrival, a fitness facility, and a lovely outdoor patio with views of the city. The DoubleTree by Hilton Makkah Jabal Omar has free WiFi all across the hotel, a restaurant, room service, and a front desk staffed around-the-clock. The hotel offers amenities for visitors with disabilities as well as a safety deposit box.
The DoubleTree by Hilton Makkah Jabal Omar is a great option for visitors to Makkah, providing a welcoming atmosphere and a plethora of useful amenities to make your stay more enjoyable. With easy access to the city’s must-see attractions, the hotel enjoys a prime location near Masjid Al Haram. Helpful, upbeat, and compassionate, the hotel’s staff consistently goes above and beyond to make sure visitors have an unforgettable stay.
Hotel Overview
DoubleTree by Hilton Makkah Jabal Omar is a 4-star hotel in the heart of Makkah, Saudi Arabia. The hotel is part of the Jabal Omar Project, a multi-use development that includes residential, commercial, and hospitality properties. The hotel is affiliated with the Hilton brand and is known for its high-quality service and luxurious amenities.
Brand and Affiliation
DoubleTree by Hilton Makkah Jabal Omar is owned and operated by Hilton Worldwide, a global hospitality company that operates over 5,000 hotels and resorts in over 100 countries. The hotel is part of the DoubleTree brand, known for its warm chocolate chip cookies, spacious accommodations, and excellent service.
Location and Accessibility
The Great Mosque of Mecca, Masjid Al Haram, is only a short stroll away from the hotel, making it a great option for pilgrims traveling to the holy city. Additionally, the hotel provides a practical shuttle service to and from the mosque. The hotel is conveniently located near the Jabal Omar Mall, a well-liked retail center, and is easily accessible from Highway 15.
Awards and Recognition
The DoubleTree by Hilton Makkah Jabal Omar has won multiple accolades for its first-rate facilities and services. The Saudi Commission has awarded the hotel a 5-star Tourism and National Heritage rating and has been recognized as one of the top hotels in Makkah by TripAdvisor. Additionally, the hotel was awarded a Certificate of Excellence by TripAdvisor in recognition of its continuous high guest ratings.
Accommodations
Room Types
DoubleTree by Hilton Makkah Jabal Omar offers several room types to cater to the needs of all guests. The hotel has 668 rooms, including guest rooms, suites, and family rooms. Every room is designed to offer visitors the highest level of comfort and convenience.
Room Amenities
Each room at DoubleTree by Hilton Makkah Jabal Omar has a range of amenities to ensure a comfortable stay. A minibar, a safe, a flat-screen TV, and air conditioning are some of these conveniences. Free WiFi is also available to visitors in each and every room of the hotel.
Housekeeping
The hotel takes cleanliness seriously and ensures all rooms are clean and tidy. Housekeeping services are provided daily to ensure guests have a comfortable and hygienic stay. In addition, the hotel provides room service for those who would rather eat in the convenience of their own rooms.
Overall, DoubleTree by Hilton Makkah Jabal Omar provides a range of room types with various amenities to cater to the needs of all guests. The hotel takes cleanliness seriously and ensures that all rooms are kept clean and tidy to provide guests with a comfortable and hygienic stay.
Dining Options
On-Site Restaurant
DoubleTree by Hilton Makkah Jabal Omar features an on-site restaurant serving various international cuisines. The restaurant provides a sophisticated and cozy setting that is ideal for spending time with loved ones over a meal. To accommodate a variety of tastes and preferences, the menu offers a selection of cuisine from the Middle East, Asia, and the West. The restaurant serves buffet and à la carte meals and is open for breakfast, lunch, and dinner.
Breakfast
Every morning, the hotel offers a delectable breakfast buffet with a large assortment of hot and cold foods. A selection of breads, pastries, fruits, drinks, and hot foods like pancakes, sausages, and eggs are served for breakfast. Additionally, the hotel has an egg cooking station where visitors can order custom egg preparation. The hotel’s on-site restaurant serves breakfast, giving visitors a quick and enjoyable dining experience.
Room Service
The DoubleTree by Hilton Makkah Jabal Omar offers room service for those who would rather eat in the privacy of their own accommodations. A variety of foods, including appetizers, salads, soups, sandwiches, and main courses, are available on the hotel’s room service menu. Desserts and drinks are also available for order. Room service is offered around-the-clock, so visitors can eat whenever they choose.
In general, a variety of dining options are available at DoubleTree by Hilton Makkah Jabal Omar to accommodate a range of tastes and preferences. While the hotel’s room service and breakfast buffet offer handy options for guests, the on-site restaurant offers a sophisticated and cozy dining experience. The hotel’s dining offerings are sure to please guests’ tastes in Middle Eastern, Asian, or Western cuisine.
Guest Services
DoubleTree by Hilton Makkah Jabal Omar is renowned for its exceptional guest services. The hotel staff is professional, welcoming, kind, and helpful, ensuring guests have a comfortable and memorable stay. The reception area is spacious and well-organized, with a front desk manager named Mr. Mostafa, who is always available to assist guests with check-in and check-out procedures.
Reception
Visitors can anticipate timely and effective service from the personnel twenty-four hours a day, seven days a week.
Concierge
The hotel has a dedicated concierge service, with Ms. Safa at the helm, who is always available to assist guests with their travel arrangements, restaurant bookings, and other requests. The concierge service is knowledgeable about the local area and is happy to provide guests with recommendations for places to visit or things to do.
Shuttle Services
The hotel makes it simple for visitors to attend prayers without worrying about transportation by providing shuttle services to and from the Masjid Al Haram. A group of skilled and polite bus drivers oversee the shuttle service, making sure that passengers get to their destination promptly and safely.
In conclusion, DoubleTree by Hilton Makkah Jabal Omar is an excellent choice for guests looking for exceptional guest services. The hotel staff is professional, welcoming, kind, and helpful, ensuring guests have a comfortable and memorable stay.
Amenities and Facilities
Some of the notable amenities and facilities are:
Fitness Center
The hotel has a fully-stocked fitness center that is available to visitors around-the-clock. The exercise facility features free weights, elliptical machines, and treadmills. Use the exercise center to keep yourself in shape while visiting.
Meeting/Banquet Facilities
DoubleTree by Hilton Makkah Jabal Omar has several meeting and banquet facilities with modern audiovisual equipment. The meeting rooms accommodate up to 200 guests, making them ideal for conferences, seminars, and other events. The banquet facilities are perfect for weddings, receptions, and other social events.
Outdoor Terrace
The hotel has an outdoor terrace that offers stunning views of the city. The terrace is a great place to relax and unwind after a long day of sightseeing. While enjoying their preferred beverage, guests can take in the fresh air and breathtaking scenery.
Other amenities and facilities include free WiFi, parking, and meeting rooms. The meeting rooms have modern audiovisual equipment, ideal for business meetings and conferences.
In conclusion, the DoubleTree by Hilton Makkah Jabal Omar provides a variety of services and amenities to meet the demands of every visitor. Notable features that visitors can enjoy include the hotel’s outdoor patio, fitness facility, and meeting/banquet facilities.
Loyalty Program
Hilton Honors
DoubleTree by Hilton Makkah Jabal Omar is a Hilton Honors loyalty program participating hotel. Members of the Hilton Honors rewards program, which includes DoubleTree hotels, can accrue points for their stays at Hilton establishments. In addition to these activities, members can earn points by dining at participating restaurants, renting cars, and buying online.
Members of Hilton Honors can exchange their points for a variety of benefits, such as experiences, goods, and free nights at Hilton hotels. Members may also utilize a combination of points and cash to book a room by using their points.
As a Hilton Honors member, guests at DoubleTree by Hilton Makkah Jabal Omar can earn points for their stays and enjoy free WiFi, late check-out, and room upgrades (subject to availability). Members can also earn elite status in the program by staying a certain number of nights or achieving certain points.
Overall, the Hilton Honors program offers an excellent way for guests to earn rewards for their stays at DoubleTree by Hilton Makkah Jabal Omar and other Hilton properties. With various redemption options and benefits for members, it is a program worth considering for frequent travelers.
Local Attractions
DoubleTree by Hilton Makkah Jabal Omar is located near several important landmarks and attractions. Here are a few notable ones:
Masjid Al Haram and Kaaba
Masjid Al Haram, also known as the Sacred Mosque, is the most important mosque in Islam and is located in the heart of Mecca. The Kaaba, a cube-shaped structure inside the mosque, is the most sacred site in Islam and is the direction of prayer for Muslims worldwide.
Guests staying at DoubleTree by Hilton Makkah Jabal Omar can easily access Masjid Al Haram and the Kaaba, just 1.2 km from the hotel. They can stroll to the mosque or use the hotel’s shuttle service.
Jabal Al-Nour and Hira Cave
Jabal Al-Nour, known as the Mountain of Light, is near Mecca. It is famous for the Hira Cave, where Prophet Muhammad is said to have received his first revelation from Allah.
Guests staying at DoubleTree by Hilton Makkah Jabal Omar can visit Jabal Al-Nour and Hira Cave, just 10 km from the hotel. The hotel can arrange for transportation to the mountain, and guests can hike up to the cave to experience the breathtaking view and historical significance.
Other notable attractions near the hotel include the Maskhoutah Parking and the vibrant streets of Mecca, which guests can explore during their stay.
Overall, DoubleTree by Hilton Makkah Jabal Omar is ideal for guests who want to experience Mecca’s rich history and culture while enjoying a comfortable and convenient stay.
Guest Reviews and Experiences
Testimonials
DoubleTree by Hilton Makkah Jabal Omar has received numerous positive reviews from guests who have stayed at the hotel. Many guests have praised the hotel’s hospitality, outstanding service, and optimistic staff. The hotel staff is known for being nice, welcoming, and accommodating to the needs of their guests.
One guest, Mr. Sayed Abdul Al Ghani, praised the hotel’s entrance security, stating that he felt safe and secure during his stay. Mr. Mohammad Gabr also had a positive experience with the hotel staff, noting that they were always available to help and provide assistance.
Guests have also praised the hotel’s cleanliness and attention to detail. Mr. Sadam Hussain noted that the hotel was well-maintained and the rooms were immaculate. Mr. Ahmed Al Marghy also commented on the hotel’s cleanliness, stating that he was impressed with how well-maintained the hotel was.
Overall, guests have had a positive experience at DoubleTree by Hilton Makkah Jabal Omar. The hotel staff is known for their outstanding service and hospitality, and guests have praised the hotel’s cleanliness and attention to detail. If you’re looking for a comfortable and welcoming stay in Mecca, DoubleTree by Hilton Makkah Jabal Omar is worth considering.
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Frequently Asked Questions
How can guests travel from the hotel to Masjid Al Haram?
The DoubleTree by Hilton Makkah Jabal Omar is within walking distance of Masjid Al Haram, and the hotel provides a complimentary shuttle service for guests who prefer to ride. The shuttle runs every 30 minutes and takes approximately 5-10 minutes to reach the Haram area.
What is the walking distance from the hotel to the Haram area?
The hotel is located in the Jabal Omar development, adjacent to Masjid Al Haram. The walking distance from the hotel to the Haram area is approximately 10-15 minutes, depending on the guest’s pace.
Where can I find guest reviews for the hotel?
Guests can find reviews for the hotel on various online travel websites such as Agoda and TripAdvisor. The hotel’s website also features guest reviews and ratings.
How can I contact the hotel directly?
Guests can contact the DoubleTree by Hilton Makkah Jabal Omar directly through the hotel’s website or by phone. The hotel’s phone number is +966 12 556 0700.
What are the differences between the various Hilton brands in Makkah?
Hilton Worldwide operates several hotel brands in Makkah, including the DoubleTree, Hilton, and Conrad brands. Each brand offers a unique experience, with different amenities and levels of luxury. The DoubleTree by Hilton Makkah Jabal Omar is a four-star hotel that offers a range of full-service amenities.
What dining options are available at the hotel?
The hotel features several dining options, including a buffet restaurant, a café, and a 24-hour room service menu. The buffet restaurant serves international cuisine and features a live cooking station. The café offers a variety of snacks, sandwiches, and desserts.
