Dubai Islamic Bank (DIB) is the most prominent Islamic bank in the United Arab Emirates (UAE) and is headquartered in Dubai. Established in 1975, DIB is a public joint-stock company listed on the Dubai Financial Market. It is also the world’s first full-service Islamic bank and the third-largest Islamic bank. With a 1.7 million customer base and 90 branches across the UAE, DIB offers various financial services, including current and savings accounts, mortgage loans, and investment products.
Islamic banking is a system based on Islamic law principles, also known as Shariah law. One of the main differences between Islamic banking and conventional banking is that Islamic banking prohibits charging interest on loans. Instead, Islamic banks use profit and loss sharing (PLS) arrangements, where the bank and the customer share the profits or losses of a business venture. DIB is a leading player in the Islamic banking industry and has been instrumental in the evolution of the global Islamic finance industry.
One essential product DIB offers by DIB is mortgage loans, which are Shariah-compliant and flexible. DIB’s mortgage loans are based on the concept of Musharakah, which is a partnership between the bank and the customer. Under this arrangement, the bank and the customer contribute to purchasing a property, and the bank shares in the property’s rental income or sale proceeds. DIB’s mortgage loans also come with various benefits, including competitive profit rates, flexible repayment periods, and the option to defer the first installment for up to six months.
History and Overview
Dubai Islamic Bank (DIB) is the most prominent Islamic bank in the United Arab Emirates (UAE) in terms of assets. It was founded in 1975 and is a public joint-stock company listed on the Dubai Financial Market. DIB is also the world’s first full-service Islamic bank and the third-largest Islamic bank.
Founding of DIB
DIB was founded in 1975 to provide Islamic financial services to the UAE and the wider Islamic world. The bank’s founders aimed to create a financial institution that adhered to Islamic principles and values. The bank’s operations were initially focused on retail banking, but it has since expanded to include corporate and investment banking, real estate, and treasury services.
Growth and Expansion
Over the years, DIB has experienced significant growth and expansion. Today, the bank is in several countries, including Pakistan, Sudan, and Jordan. DIB has also been at the forefront of the evolution of the global Islamic finance industry, promoting Islamic banking principles and practices.
Some key facts about DIB’s growth and expansion include:
- As of 2024, DIB has total assets of over AED 300 billion (approximately USD 81 billion).
- In 2023, DIB unveiled ‘DIB XTRA,’ an exclusive salary transfer campaign.
- The bank also unveiled ‘Nest,’ a breakthrough in green living in the same year.
- In 2019, DIB was the second-largest Islamic bank in the world in terms of assets and customer base.
- DIB has been recognized with several awards for its Islamic finance and banking contributions.
DIB offers a range of financial products and services, including personal banking, business banking, investment banking, and wealth management. The bank also provides Sharia-compliant mortgage loans that align with Islamic principles and values.
Some key features of DIB’s mortgage loans include:
- Financing up to 80% of the property value.
- Competitive profit rates.
- Flexible repayment terms of up to 25 years.
- There are no early settlement fees.
- Financing is available for both completed and under-construction properties.
In summary, DIB is a leading Islamic bank at the forefront of the evolution of Islamic finance. The bank’s commitment to Islamic principles and values has helped it to grow and expand over the years, and it continues to offer a range of innovative financial products and services to its customers.
Banking Services
Dubai Islamic Bank offers a range of banking services to cater to the needs of its customers. These services are designed to provide convenience and easy access to banking solutions.
Personal Banking
Dubai Islamic Bank offers various personal banking services, including savings accounts and debit cards. The bank’s savings accounts offer competitive profit rates designed to help customers save for their future. The debit cards offered by Dubai Islamic Bank provide customers a secure and convenient way to access their funds.
Corporate Banking
Dubai Islamic Bank provides various corporate banking services, including business financing. The bank offers financing solutions to help businesses grow and expand. The bank’s business financing solutions are designed to meet the specific needs of each company.
Priority Banking
Dubai Islamic Bank’s Priority Banking is designed for customers who require personalized banking services. Priority Banking customers can access exclusive benefits, including personalized financial planning and investment advice.
Dubai Islamic Bank offers mortgage loans to help customers achieve their dream of owning a home. The bank’s mortgage loans are designed to provide customers with flexible and affordable financing solutions. Some of the features of the bank’s mortgage loans include:
- First Step Qualified: Dubai Islamic Bank’s First Step Qualified program simplifies the pre-approval process for customers. Customers can complete a simple form to get pre-approved for a mortgage loan.
- MyHome: Dubai Islamic Bank’s MyHome program is a unique home financing experience designed around customers’ needs. Customers can create monthly installments by budgeting for extra expenses to ease their journey.
- DIB Nest: Dubai Islamic Bank’s DIB Nest is a sustainable home finance solution that provides customers with a profit rate discount and ancillary finance for solar panels and sustainable construction materials.
- Non-Resident Program: Dubai Islamic Bank’s Non-Resident Program helps customers find their perfect home in the UAE. The program offers quick processing, high finance amounts, attractive repayment tenure, and competitive profit rates.
- Government Housing Schemes: Dubai Islamic Bank’s Government Housing Schemes help customers find their perfect home in the UAE. The schemes offer flexible tenure, quick processing, and a profit rate applicable to EIBOR (6 Months with Quarterly Review) + Margin.
- Commercial Property Finance: Dubai Islamic Bank’s Commercial Property Finance helps customers finance the property that meets their needs. The bank offers finance of up to 70% of the property value, flexible tenure of up to 15 years, and competitive profit rates.
Digital and Mobile Banking
Dubai Islamic Bank offers digital and mobile banking services that make banking more convenient for its customers. These services include:
E-Statement Facility
Dubai Islamic Bank provides an E-Statement facility that allows customers to view and download their account statements online. This service is free of charge and provides customers with a convenient way to keep track of their finances. The E-Statement facility is accessible through the bank’s online banking portal, and customers can choose to receive their statements on a monthly or quarterly basis.
Mobile Banking App
Dubai Islamic Bank’s Mobile Banking App is a powerful tool that allows customers to manage their accounts on the go. The app is available for iOS and Android devices and provides access to over 60 services, including transferring ring funds, paying utility bills, and receiving alerts. Customers can log in using their existing online banking credentials, and the app provides a secure and convenient way to manage finances.
The app’s features include:
- Easy and secure login using existing online banking credentials
- Access to over 60 services, including transferring funds, paying utility bills, and receiving alerts
- A customizable dashboard that provides quick access to frequently used services
- The ability to view account balances and transaction history
- The ability to transfer funds between accounts and to other banks
- The ability to pay utility bills and credit card bills
- The ability to set up alerts for account activity and transactions
Dubai Islamic Bank’s Mobile Banking App is an excellent tool for customers who are always on the go and need a convenient way to manage their finances.
Dubai Islamic Bank also offers mortgage loans to its customers. The bank’s mortgage loans are Shariah-compliant and provide customers with flexible repayment options. Customers can choose from various mortgage products, including fixed-rate and variable-rate loans. The bank’s mortgage loans are available to UAE nationals and expatriates, and it provides a range of tools and resources to help customers choose the right loan for their needs.
Overall, Dubai Islamic Bank’s digital and mobile banking services provide customers a convenient and secure way to manage their finances. The bank’s E-Statement facility and Mobile Banking App are powerful tools that make banking more accessible and convenient for customers.
Financial Products and Offers
Dubai Islamic Bank offers its customers a range of financial products and services. In this section, we will discuss two of their popular products, DIB Xtra Salary Transfer Account and Shams Credit Card.
DIB Xtra Salary Transfer Account
DIB Xtra Salary Transfer Account is an exclusive salary transfer campaign by Dubai Islamic Bank. It offers a range of benefits to its customers, including:
- Profit rate of up to 2.25% p.a.
- No minimum balance requirement
- Free debit card
- Free online banking
- Free SMS alerts
Customers must transfer their salary to Dubai Islamic Bank to qualify for this account.
Shams Credit Card
Shams Credit Card is a Sharia-compliant credit card that offers a range of benefits to its customers, including:
- Profit rate of up to 3.5% p.a.
- Up to 10% cash back on dining, groceries, and fuel
- Free travel insurance
- Free airport lounge access
- Free valet parking
Customers can apply for this credit card online or visit a Dubai Islamic Bank branch.
Dubai Islamic Bank also offers mortgage loans to its customers. The profit rate for their mortgage loans starts from 2.99% p.a. for UAE nationals and 3.24% p.a. for expatriates. The maximum finance amount is up to AED 20 million, and the maximum tenure is 25 years.
In conclusion, Dubai Islamic Bank offers its customers a range of financial products and services, including DIB Xtra Salary Transfer Account, Shams Credit Card, and mortgage loans. Customers can enjoy attractive profit rates, rewards, and other benefits by using these products and services.
Customer Experience and Security
Dubai Islamic Bank (DIB) is committed to providing a seamless banking experience to its customers while ensuring maximum security. Here are some ways DIB ensures a secure and hassle-free banking experience for its customers.
Secure Banking Practices
DIB employs state-of-the-art security measures to protect its customers’ personal and financial information. Some of the secure banking practices employed by DIB include:
- One-Time Password (OTP) authentication for online transactions to prevent unauthorized access.
- Secure login process with a username and password.
- 24/7 fraud monitoring to detect and prevent any suspicious activity.
- She advanced encryption technology to protect sensitive information.
Customer Support Channels
DIB offers several customer support channels to ensure customers can request assistance whenever needed. These channels include:
- Phone banking: Customers can call the bank’s customer support team anytime to get assistance with their banking needs.
- Online chat: Customers can chat with a customer support representative through the bank’s website.
- Branch locator: Customers can easily find the nearest DIB branch using the bank’s website or mobile app.
DIB also offers a mobile wallet and alternative mobile banking options to make banking more convenient for its customers.
In addition to these measures, DIB offers its customers mortgage loans. These loans come with competitive interest rates and flexible repayment terms. Customers can choose from various mortgage options to find the one that best meets their needs.
Overall, DIB is committed to providing its customers with a secure and hassle-free banking experience. Its commitment to secure banking practices and customer support channels ensures that customers can confidently bank.
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Frequently Asked Questions
What are the career opportunities available at Dubai Islamic Bank?
Dubai Islamic Bank offers many career opportunities for individuals in the banking industry. The bank provides a supportive and diverse work environment that fosters growth and development. Some of the job positions available at Dubai Islamic Bank include:
- Relationship Manager
- Customer Service Representative
- Credit Analyst
- Compliance Officer
- IT Specialist
- Marketing Executive
How can I contact the Dubai Islamic Bank helpline for assistance?
Dubai Islamic Bank provides a helpline service available 24/7 to assist customers with their banking needs. The helpline can be contacted through the following channels:
- Phone: 600 54 0000
- Email: info@dib.ae
- Live Chat: Available on the bank’s website
What are the requirements to apply for a credit card with Dubai Islamic Bank?
To apply for a credit card with Dubai Islamic Bank, applicants must meet the following requirements:
- Minimum age of 21 years
- Minimum salary of AED 5,000 for salaried individuals and AED 15,000 for self-employed individuals
- Valid UAE residency visa
- Valid Emirates ID
How can I apply for a personal loan from Dubai Islamic Bank, and what is the minimum salary requirement?
To apply for a personal loan from Dubai Islamic Bank, applicants must meet the following requirements:
- Minimum age of 21 years
- Minimum salary of AED 3,000
- Valid UAE residency visa
- Valid Emirates ID
Applicants can apply for a personal loan by visiting a Dubai Islamic Bank branch or by applying online through the bank’s website.
How do you open a zero-balance account with Dubai Islamic Bank?
To open a zero-balance account with Dubai Islamic Bank, applicants must follow these steps:
- Visit a Dubai Islamic Bank branch or apply online through the bank’s website.
- Submit the required documents, which include a valid Emirates ID and residency visa.
- Complete the account opening process, which includes providing personal information and selecting the type of account.
What minimum balance is required to maintain a salary account with Dubai Islamic Bank?
Dubai Islamic Bank offers salary accounts with no minimum balance requirement. This means customers do not need to maintain a minimum balance in their accounts to avoid fees or penalties.
It is important to note that Dubai Islamic Bank also offers mortgage loans to eligible customers. To apply for a mortgage loan, customers must meet the bank’s eligibility criteria and provide the necessary documentation. The bank offers competitive rates and flexible repayment options to help customers finance their dream homes.
