DubaiNow is an innovative platform that provides access to over 250 government and private sector services from more than 35 entities in Dubai. Digital Dubai, a government entity responsible for driving the city’s digital transformation, creates and manages the app. The platform aims to offer a one-stop-shop experience for all government interactions, available seamlessly and safely at the user’s fingertips.
DubaiNow provides a range of smart services that allow users to access more than 120 city services from the comfort of their homes. The app allows users to pay their bills, settle traffic fines, recharge Salik and Nol, renew car registration, apply for residency, and more. The app has been designed to simplify city services, saving users time and effort.
DubaiNow has been a game-changer for Dubai, making it easy for both residents and tourists to access government services. With the app, users no longer need to visit government offices or stand in long queues to complete their transactions. The platform’s success is reflected in its processing transactions worth over AED 4 billion since its launch.
Overview of DubaiNow App
Purpose and Vision
DubaiNow is a mobile app developed by Smart Dubai, the government entity responsible for leading the city’s digital transformation. The app gives users single-point access to over 115 public and private sector services from over 34 organizations. It aims to offer a seamless and safe one-stop experience for all government interactions, available at users’ fingertips.
The vision behind DubaiNow is to create a smart city that utilizes technology to enhance the quality of life for its residents and visitors. The app is a key part of this vision, as it aims to simplify and streamline government services, making them more accessible and convenient for everyone.
Evolution and Milestones
DubaiNow was launched in 2015 and has undergone several updates and improvements. In 2019, Smart Dubai launched 27 new services on the app, further expanding its scope. These services cover various sectors, including healthcare, housing, transportation, and more.
Under the leadership of Smart Dubai, DubaiNow has become a leading example of how technology can be used to enhance government services and improve the lives of citizens. Its success has been recognized locally and internationally, with the app winning several awards for its innovative approach to service delivery.
Overall, DubaiNow is a powerful tool that showcases the potential of digital transformation to create a more efficient and user-friendly government. Its success inspires other cities and countries looking to leverage technology to improve citizen services.
Setting Up the App
DubaiNow is a mobile application that provides users access to over 250 government and private sector services from over 35 entities in Dubai. Setting up the app is a simple process that can be completed in a few minutes. This section will guide you through the registration process and UAE Pass integration.
Registration Process
To register for DubaiNow, users need to follow these steps:
- Download the DubaiNow app from the Google Play Store or App Store.
- Open the app and select “Register” to create a new account.
- Enter your Emirates ID number, mobile number, and email address.
- Create a password and confirm it.
- Agree to the terms and conditions and click “Register.”
You will receive a verification code by email or SMS after completing the registration process. Activate your account by entering the verification code.
UAE Pass Integration
DubaiNow is integrated with UAE Pass, a digital identity and signature solution that allows users to access government services securely. To integrate UAE Pass with DubaiNow, users need to follow these steps:
- Download the UAE Pass app from the Google Play Store or App Store.
- Open the UAE Pass app and create a new account.
- Verify your identity using your Emirates ID or passport.
- Create a PIN and confirm it.
- Link your DubaiNow account to UAE Pass by selecting “DubaiNow” from the list of available services.
- Enter your DubaiNow login credentials and click “Link.”
Once you have linked your DubaiNow account to UAE Pass, you can use UAE Pass to access DubaiNow services securely without having to enter your login credentials every time.
In conclusion, setting up DubaiNow is a straightforward process that can be completed in a few minutes. Users can sign up using their Emirates identification number, cell phone number, and email address. UAE Pass integration is also available, allowing users to access DubaiNow services securely.
Core Functionalities
DubaiNow is an all-in-one platform offering over 130 services from over 34 entities in the government and private sectors. The app aims to provide a seamless and safe experience for all government interactions. The following are the core functionalities of the DubaiNow app:
Bill Payments
DubaiNow allows users to pay their bills via the Internet, which makes it easy and time-saving. The app offers bill payment services for various entities, including DEWA and Etisalat. Users can view their bills, make payments, and track their payment history all in one place.
Document Services
DubaiNow offers various document services, including applying for Ejari certificates and generating Medical Record Numbers (MRNs). Users can also apply for premarital certificates and access Dubai Calendar through the app.
Service Requests
DubaiNow allows users to submit service requests and track their status. The app offers services such as domestic courier, which can be found under the Housing section. Users can also request for maintenance services and apply for parking permits through the app.
Overall, the DubaiNow app provides a simple and efficient way to access government services. With a wide variety of services and a user-friendly interface, DubaiNow is a one-stop shop for all government interactions.
Government and Private Sector Services
DubaiNow is a comprehensive app that provides access to over 250 government and private sector services from over 35 entities, all in one place. The app is designed to offer a seamless and safe experience for all your government interactions, available at your fingertips.
Housing and Utilities
DubaiNow offers a range of services related to housing and utilities. Users can access services from DEWA, the Dubai Electricity and Water Authority, to pay their utility bills, view their consumption history, and track their usage. Users can also access housing services from the Dubai Land Department, including property registration, title deed issuance, and rental contract registration.
Health and Education
DubaiNow provides access to various health and education services. Users can access services from the Dubai Health Authority, including medical appointments, prescriptions, and lab results. Users can also access educational services from the Knowledge and Human Development Authority, including school admissions, exam results, and academic certificates.
Driving and Transportation
DubaiNow offers a range of services related to driving and transportation. Users can renew their driving licenses, register vehicles, and pay traffic fines. Users can also access services from the Roads and Transport Authority, including public transport information, Nol card top-ups, and Salik toll payments.
Overall, DubaiNow is a powerful tool for accessing Dubai’s government and private sector services. Due to its simple layout and broad range of features, it is an essential app for anyone living in or visiting the city.
Security and Justice Services
DubaiNow offers security and justice services that help users access important information and complete necessary tasks. This section will cover two of the most commonly used services: Police Clearance and Traffic Fines.
Police Clearance
Dubai Police has made it easy for users to apply for a Police Clearance Certificate through the DubaiNow app. This certificate is required for various purposes, including employment and immigration. Users can apply for the certificate, pay the fee, and track the application status through the app. The procedure is simple to follow and only requires a few clicks to finish.
Traffic Fines
Users can also use the DubaiNow app to pay traffic fines. The app provides information on all traffic violations and their corresponding fines. Users can pay the fines immediately through the app, and the payment will be reflected in the Dubai Police system within minutes. The app also lets users view their traffic history and monitor pending fines.
Overall, the DubaiNow app provides a convenient and efficient way to access security and justice services in Dubai. By offering these services through the app, Dubai Police has made it easier for users to complete necessary tasks without visiting a physical location.
Residency and Citizenship
DubaiNow app offers a convenient platform for accessing various government services related to residency and citizenship. With the help of over 34 entities, the app seeks to give users a seamless and secure experience when utilizing over 130 public and private sector services.
Visa Applications
DubaiNow app provides online channels for applying for entry permits, including the eChannels portal, the website of GDRFA-Dubai, the ICP App on Google Play and App Store, and Dubai Now on Google Play and App Store. Users can easily apply for visas using the app and get updates on the status of their applications.
Residency Renewals
The app also offers services related to residency renewals, which can be accessed under the Residency section. Users can renew their residency permits, update their personal information, and check the status of their applications. The issuance and renewal of residency permits in Dubai are handled by the General Directorate of Residency and Foreign Affairs (GDRFA-Dubai).
DubaiNow app provides a user-friendly interface, allowing users to easily navigate and get to the needed services. Users can also get alerts and notifications regarding their applications, making the process more efficient and convenient.
In conclusion, the DubaiNow app is a valuable tool for residents and citizens of Dubai, providing them with a one-stop experience for all their government interactions related to residency and citizenship.
Business and Employment
DubaiNow app provides various services for businesses and individuals seeking employment in Dubai. The app makes it easy to use government and private sector services related to company registration, labor contracts, etc.
Company Registration
DubaiNow app allows businesses to register their companies with the Dubai government. Users can access the service by navigating to the “Business” section of the app and selecting the “Company Registration” option. The application offers a comprehensive tutorial to assist users in finishing the registration process. Users can also track the status of their application through the app.
Labor Contracts
DubaiNow app also offers a service for creating and managing labor contracts. Users can access the service by navigating to the “Government” section of the app and selecting the “Labor Contracts” option. The app provides templates for labor contracts, including limited-term and unlimited-term contracts. Users can also renew and terminate contracts through the app.
The DubaiNow app is useful for businesses and individuals seeking employment in Dubai. It provides various services related to company registration and labor contracts, making it easier for users to interact with the Dubai government and private sector entities.
Smart City Integration
DubaiNow is a leading app in the Smart City Integration space. It offers various services that make it easy for citizens and residents to access government and private sector services from over 35 entities. Since its launch in 2015, the app has handled 7.5 million transactions totaling AED 4 billion, making it Dubai’s preferred portal for interacting with government services.
Smart Infrastructure
DubaiNow is designed to provide a seamless experience for users looking to access a range of services, including Smart Infrastructure. The app allows users to pay their bills, settle traffic fines, recharge Salik and Nol, renew their car registration, apply for residency, and more. The application provides a number of features, such as an easy-to-use interface and multiple payment options, that facilitate users’ access to these services.
Environmental Sustainability
DubaiNow also offers a range of features that support Environmental Sustainability, including access to ENOC Stations, EV Chargers, Fuel Stations, and other services. The app permits users to find the nearest ENOC Station, recharge their electric vehicle, or find the nearest fuel station. The app also offers a range of other services, including access to Innovation programs, that support Environmental Sustainability and promote a more sustainable future.
In conclusion, DubaiNow is a leading app in the Smart City Integration space. It offers various services that make it easy for citizens and residents to access government and private sector services from over 35 entities. The app offers various features that support Smart Infrastructure and Environmental Sustainability, making it a valuable tool for anyone searching to access a range of services in Dubai.
Community and Lifestyle
DubaiNow is not only a platform to access government services, but it also provides a range of features that cater to the community and lifestyle of Dubai’s residents. The app offers services that encourage donations, volunteering, and access to cultural services.
Donations and Volunteering
DubaiNow has a dedicated section for donations, which lets users support different nonprofits in the UAE. Users can browse different categories, such as health, education, and environment, to find a cause that resonates with them. Additionally, the app provides information about volunteering opportunities in the community, making it easier for users to give back.
Cultural Services
Dubai is known for its rich cultural heritage, and DubaiNow allows users to access various cultural services. The app lets users search for information about cultural events and exhibitions in the city. Moreover, the app provides access to services such as the Dubai Public Library, which offers an extensive selection of resources related to Islam and other topics.
DubaiNow also offers features promoting community collaboration and happiness. Users can participate in various initiatives and challenges that encourage them to adopt healthy habits and lead more fulfilling lives. Overall, DubaiNow is a comprehensive platform that caters to the needs and interests of Dubai’s residents and visitors.
User Experience and Feedback
DubaiNow app has received positive user feedback because of its intuitive design and effortless operation. The app provides a one-stop-shop experience for all government interactions, making it an essential part of daily life in Dubai.
App Navigation
The app’s navigation is straightforward to use. Users can access over 250 government and private sector services from over 35 entities with just a few clicks. The unified user experience and single sign-on for services make it an integrated platform that covers all the daily needs of Dubai residents.
The app’s interface is visually appealing and intuitive. Users can easily search for services, view their transaction history, and track their requests’ status. The app also provides push notifications to update users on the progress of their transactions.
Customer Support
DubaiNow app’s customer support team is available 24/7 to assist users with queries or issues. The app’s support team is responsive and knowledgeable, providing users with prompt and effective solutions.
Users can also provide feedback on their experience with the app, which helps the Dubai Government improve its quality and services. The app’s continuous improvement based on user feedback has contributed to its success and recognition.
DubaiNow app has won several awards, including the “Best Digital Government Experience” at the Seamless Middle East 2022 Awards. The app’s success reflects the digitization of life in Dubai and the government’s commitment to providing quality-of-life services to its residents.
Overall, the DubaiNow app’s user experience and feedback have been positive, making it an essential tool for Dubai residents.
Frequently Asked Questions
How can I download the DubaiNow app on my Android device?
Go to the Google Play Store and search for “DubaiNow” to download the DubaiNow app to your Android device. Once the app has been located, select “Install” and give it some time to download and install on your device.
What are the steps to log in to the DubaiNow app?
You must download and register for the DubaiNow app before you can log in. You may access your account by entering your registered email address or mobile number and the password you created during the registration process.
Is there a version of the DubaiNow app available for iPhone users?
Yes, a version of the DubaiNow app is available for iPhone users. You can download the app to your iPhone from the App Store.
Can I use the DubaiNow app on my personal computer?
No, the DubaiNow app is only available for mobile devices and cannot be used on personal computers.
What services does the DubaiNow app provide?
The DubaiNow app provides a wide range of services, including bill payments, government services, and other services related to education, health, housing, and transportation. You can also use the app to access information about events and activities happening in Dubai.
How do I update the DubaiNow app to the latest version?
To update the DubaiNow app to the latest version, go to the Google Play Store or App Store and search for “DubaiNow.” You will see an option to update the app if an update is available. Click “Update” and wait for the app to be updated to the latest version.
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