The Hilton Makkah Convention Hotel, located in the Jabal Omar District of Mecca, is a towering 5-star hotel offering stunning views of the Sacred Mosque. The hotel is an excellent choice for visitors looking for luxury accommodations while on a pilgrimage to Mecca. The hotel offers a free shuttle service to the Haram, a prayer room, a fitness center, and various dining options, including Arabian, Indian, Malaysian, and Lebanese cuisine.
The hotel has 1,675 rooms and suites, each with modern amenities, including air conditioning, a flat-screen TV, and a minibar. The hotel also has a 24-hour business center, making it an ideal choice for business travelers. The hotel’s location in the Jabal Omar District is close to many of Mecca’s attractions, including the Abraj Al Bait Towers, the Kaaba, and the Zamzam Well.
The Hilton Makkah Convention Hotel has received positive reviews from guests, who have praised the hotel’s excellent location, spacious rooms, and friendly staff. The hotel is an excellent choice for visitors looking for luxury accommodations in Mecca, and its proximity to the Haram makes it an ideal choice for pilgrims.
Location and Accessibility
The Hilton Makkah Convention Hotel is in the Jabal Omar area of Mecca, Saudi Arabia. The hotel’s exclusive location near Haram makes it a popular choice for pilgrims visiting the holy city.
Proximity to Haram
The hotel is just a few steps from the Al Shubaikah Umrah entrance gate and offers majestic views of the Haram. Guests can easily access the Haram for prayer and other religious activities.
Nearby Attractions
The Abraj Al Bait Mall, one of the largest shopping malls in the world, is located nearby and offers a wide range of shopping and dining options. The Jabal Al-Nour mountain, known for its religious significance and scenic views, is also located close to the hotel.
Transportation Options
Guests can easily access the hotel by taxi or private car. The hotel also offers shuttle services to and from the airport for an additional fee.
Overall, the Hilton Makkah Convention Hotel’s central location and accessibility make it an ideal choice for visitors to Mecca.
Accommodations
Room Types and Amenities
The Hilton Makkah Convention Hotel provides luxurious accommodations with various room types to suit guests’ needs. The rooms range from Standard Guest Rooms to Executive Suites. All rooms are designed with comfort in mind and feature modern amenities such as a security safe, mini-fridge, and television. The Adhan, the Islamic call to prayer, can be heard in the rooms, which adds to the spiritual atmosphere of the hotel.
Executive Lounge Access
Guests who opt for the Executive Rooms or Suites gain access to the Executive Lounge, which offers exclusive services and amenities. The lounge provides a private check-in and check-out, complimentary breakfast, and evening refreshments. The Executive Lounge also features a business center, meeting rooms, and a dedicated concierge service.
Family and Connecting Rooms
The hotel provides connecting rooms for families or groups traveling together. These rooms allow guests to stay connected while still enjoying their own private space. The hotel also offers spacious Family Rooms, which can accommodate up to four guests. These rooms are designed with families in mind and feature a range of amenities to ensure a comfortable stay.
Special Needs Accessibility
The Hilton Makkah Convention Hotel is committed to providing accessibility for guests with special needs. The hotel offers a range of accessible rooms designed to cater to guests with disabilities. These rooms feature wider doorways, grab bars in the bathroom and accessible showers. The hotel also provides wheelchair access and has elevators that can accommodate wheelchairs.
In summary, the Hilton Makkah Convention Hotel offers a range of luxurious accommodations to suit guests’ needs. The hotel provides a range of amenities, including room service, to ensure a comfortable stay. The hotel is committed to providing accessibility for guests with special needs and offers a range of accessible rooms. The Executive Lounge provides exclusive services for guests who opt for Executive Rooms or Suites. Overall, the Hilton Makkah Convention Hotel is an excellent choice for guests looking for a comfortable and luxurious stay in Makkah.
Dining Experience
When it comes to dining, the Hilton Makkah Convention Hotel offers a variety of options to satisfy every guest’s needs. From on-site restaurants to room service, there is something for everyone.
On-Site Restaurant
The hotel’s Sahtein restaurant offers Lebanese cuisine with a fresh approach and simple sophistication. With seating for 150 people, Sahtein features separate private dining and open-air terraces overlooking the landscape of Makkah. Guests can also savor various culinary delights at Azure, which offers a range of international cuisine.
Room Service Variety
For those who prefer to dine in the comfort of their room, the hotel offers various room service options. Guests can choose from meals, snacks, and kids’ menus. The room service menu also includes special dietary menus for guests with specific dietary requirements.
Breakfast Options
Breakfast is the most important meal of the day, and the Hilton Makkah Convention Hotel takes it seriously. The hotel offers a variety of breakfast options, including a continental breakfast buffet and a la carte options. Guests can enjoy a range of hot and cold dishes, including eggs, pancakes, pastries, and fresh fruit.
Special Dietary Menus
Hilton Makkah Convention Hotel caters to guests with specific dietary requirements, offering special nutritional menus for guests who require gluten-free, vegetarian, or halal options. The hotel’s chefs are trained to prepare meals that meet these dietary requirements without compromising taste or quality.
In summary, Hilton Makkah Convention Hotel offers a dining experience that is both diverse and accommodating. With a range of on-site restaurants, room service options, and special dietary menus, guests will indeed find something to suit their tastes and needs.
Guest Services
Front Desk
The front desk staff at Hilton Makkah Convention Hotel are available 24/7 to assist guests with check-in and check-out. They are friendly, knowledgeable, and able to answer guests’ questions. The hotel provides fast and efficient service, allowing guests to settle in their rooms quickly and enjoy their stay.
Concierge
The concierge at Hilton Makkah Convention Hotel is always available to help guests plan their day and make arrangements for local activities. They are knowledgeable about the area and can provide recommendations for restaurants, attractions, and shopping. The concierge can also assist with transportation arrangements, including airport transfers and rental cars.
Luggage Assistance
The bell staff at Hilton Makkah Convention Hotel can assist guests with their luggage. They are friendly and professional, ensuring that guests’ belongings are handled with care. The hotel also offers luggage storage for guests who need to store their bags before check-in or after check-out.
Business Center
The hotel’s business center provides guests access to a range of business services, including printing, faxing, and copying. The center is staffed by knowledgeable professionals who can assist guests with their business needs. The hotel also provides high-speed Wi-Fi and LTE connectivity, allowing guests to stay connected and productive while on the go.
To put it briefly, the Hilton Makkah Convention Hotel offers a variety of guest services aimed at ensuring that visitors have the most relaxing and pleasurable stay possible. The hotel is a great option for both business and leisure tourists because of its amenities, helpful check-in and check-out procedures, and courteous personnel.
Amenities and Facilities
Fitness Center
The Hilton Makkah Convention Hotel offers a state-of-the-art fitness center with modern machines and equipment. Guests can enjoy a workout session while overlooking the stunning views of the city. The fitness center is open 24/7, making it convenient for guests to maintain their fitness routine even during their stay.
Prayer Room
As expected in a hotel in the holy city of Makkah, the Hilton Makkah Convention Hotel has a spacious and well-maintained prayer room for its guests. The prayer room is open 24/7 and is equipped with everything guests need for their prayers, including prayer mats and copies of the Quran.
EV Charging Stations
As part of its commitment to sustainability, the Hilton Makkah Convention Hotel provides EV charging stations for visitors. These stations are easily found in the hotel’s parking lot and are open around-the-clock. Electric car owners may be guaranteed that their vehicles will be charged and prepared for their upcoming journey.
Meeting Rooms
The Hilton Makkah Convention Hotel offers several meeting rooms that accommodate small to large groups. These rooms have high-speed Wi-Fi, state-of-the-art audiovisual equipment, and comfortable seating. The hotel’s dedicated staff is always available to assist with any requirements, ensuring that meetings and events run smoothly.
In addition to the above amenities, the Hilton Makkah Convention Hotel also offers 24-hour room service, ensuring that guests can enjoy delicious meals in the comfort of their rooms at any time of the day. All things considered, the hotel’s services and facilities are made to ensure that visitors have a convenient and comfortable stay in Makkah.
Hilton Honors Program
The Hilton Honors program, available at the Hilton Makkah Convention Hotel, offers members-only advantages and prizes. Enrolling in the Hilton Honors program is free of cost, and its members enjoy several advantages.
Member Benefits
Guests who participate in the Hilton Honors program are eligible for a number of advantages, such as:
- Discount rates on hotel rooms
- Points toward free nights and more
- Choose Your Room feature to select a room that meets your preferences
- Digital Check-In to avoid waiting in long lines
- Digital Key to access your room with your smartphone
Points and Rewards
Every stay earns points for members of the Hilton Honors program, which may be used for complimentary nights at Hilton hotels around the globe. Additionally, members who make direct reservations via the Hilton website or mobile app can accrue extra points.
Exclusive Offers
Hilton Honors members also have access to exclusive offers and promotions, such as discounted rates on hotel rooms and packages that include additional perks, such as complimentary breakfast or spa treatments.
Overall, the Hilton Honors program provides guests various benefits and rewards for staying at Hilton hotels, including the Hilton Makkah Convention Hotel. By joining the program, guests can save money on hotel rooms, earn points toward free nights, and enjoy exclusive offers and promotions.
Hotel Policies and Services
Check-In and Check-Out
The Hilton Makkah Convention Hotel has a 4:00 PM check-in and a noon check-out time. Options for early check-in and late check-out are offered, subject to availability and requiring extra fees. The hotel guarantees a hassle-free experience by providing expedited check-in and check-out services.
Hotel Parking
The Hilton Makkah Convention Hotel provides parking for visitors on site. For a price, self-parking is accessible. Valet parking is also available for an extra fee. There are just a few parking spots available at the hotel; therefore, availability is still being determined. It is advised that visitors make a parking reservation by getting in touch with the hotel ahead of time.
Family and Children Services
Hilton Makkah Convention Hotel welcomes families with children. The hotel offers a family experience package that includes a complimentary breakfast for up to two adults and two children under 12 years old. The hotel also offers kids’ amenities, including a menu, cribs, high chairs, and a children’s pool.
Accessibility Services
Hilton Makkah Convention Hotel is committed to providing accessible facilities for guests with disabilities. The hotel has accessible rooms and public areas, including elevators, ramps, and wheelchair-accessible parking. The hotel also offers accessible transportation services, including shuttle buses and airport transfers.
According to hotel regulations, smoking is prohibited anywhere, including restaurants, public areas, or guest rooms. Pets are not allowed, although service animals are. There are 51 smoking rooms at the hotel for visitors who choose to smoke.
Hilton Makkah Convention Hotel is an ideal destination for group travel, with its spacious rooms and excellent location near the Haram. The hotel offers group rates and special packages for group bookings. Couples can also enjoy a romantic getaway at the hotel, with luxurious amenities and a convenient location.
Overall, the Hilton Makkah Convention Hotel provides excellent services and amenities to ensure guests’ comfortable and enjoyable stay.
Guest Reviews and Ratings
Overall Satisfaction
The Hilton Makkah Convention Hotel has received mixed reviews from guests. While some guests have rated the hotel as good or very good, others have had poor experiences. Based on more than 1,600 reviews, the hotel has an overall Tripadvisor rating of 4 out of 5.
Staff and Service Quality
Numerous visitors have complimented the hotel’s staff on their friendliness and assistance. Countless visitors have appreciated the hotel’s stellar reputation for offering first-rate customer service. On the other hand, a few visitors have complained about subpar service, including protracted check-in wait periods or unhelpful staff.
Cleanliness and Maintenance
The hotel’s cleanliness and maintenance have been a mixed bag for guests. Some guests have reported that the hotel is clean and well-maintained, while others have reported issues with cleanliness and maintenance, such as dirty rooms or broken appliances.
Overall, guests have had various experiences at the Hilton Makkah Convention Hotel. While some guests have had good experiences with friendly staff and clean rooms, others have had poor experiences with long wait times and dirty rooms. It’s important to note that each guest’s experience is unique and may not reflect the experience of others.
Events and Conventions
The Hilton Makkah Convention Hotel is a great place to hold conferences and gatherings. To accommodate its visitors’ demands, the hotel provides a range of services and amenities. Its skilled workforce can assist with the planning and execution of any significant event. Further details about Hilton Convention Services, Meeting Room Options, and Group Travel Accommodations are given in the next subsections.
Hilton Convention Services
Hilton Convention Services at the Hilton Makkah Convention Hotel are designed to ensure that every event runs smoothly. The hotel’s experienced staff can help plan and execute events, from small meetings to large conferences and conventions. Services include catering, audiovisual equipment rental, and event planning assistance.
Meeting Room Options
Hilton Makkah Convention Hotel offers a variety of meeting room options to meet guests’ needs. The hotel’s meeting rooms have state-of-the-art audiovisual equipment and accommodate up to 3000 guests. The hotel’s ballroom is perfect for significant events, while the boardrooms are ideal for smaller meetings.
Group Travel Accommodations
Hilton Makkah Convention Hotel offers group travel accommodations designed to meet the needs of guests traveling in large groups. The hotel’s spacious guest rooms accommodate up to four guests and offer special group rates. As part of its group travel services, the hotel also offers transportation to and from the airport and to neighboring locations.
In conclusion, holding conferences and events at the Hilton Makkah Convention Hotel is great. The hotel is an excellent option for visitors wishing to host an event in Mecca because of its knowledgeable staff, cutting-edge amenities, and handy location.
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Frequently Asked Questions
What is the walking distance from the hotel to Masjid al-Haram?
The distance between the Hilton Makkah Convention Hotel and Masjid al-Haram is roughly 1.9 kilometers. Although walking, the hotel also offers its visitors a free shuttle service.
How can I contact the hotel for a booking inquiry?
For booking inquiries, guests can contact the hotel’s reservation department at +966 12 526 0000 or by email at [email protected]. The hotel also offers online booking through its website and various travel booking websites.
What dining options are available at the hotel?
The Hilton Makkah Convention Hotel offers several dining options for its guests, including a buffet restaurant, a lobby lounge, and a grab-and-go café. The hotel also provides 24-hour room service.
What are the room rates at the hotel?
The Hilton Makkah Convention Hotel charges different room rates based on availability, season, and room type. Guests can visit the hotel or any other travel booking website for up-to-date rates and deals.
Can I find guest reviews of the hotel online?
Yes, guests can find Hilton Makkah Convention Hotel reviews on various travel websites, including TripAdvisor and Agoda. The hotel also has a section on its website dedicated to guest reviews.
What are the hotel’s check-in and check-out times?
The hotel’s regular check-in and check-out times are 4:00 PM and 12:00 PM. On the other hand, early or late check-ins and outs are available upon request and may incur additional fees.
