Mashreq Bank is one of the oldest privately owned banks in the United Arab Emirates and is considered one of the most innovative banks in the Middle East. With over 50 years of experience, the bank has a reputation for providing excellent banking services to its clients. Mashreq Bank offers customers a wide range of banking solutions, including credit cards, personal loans, investments, insurance, and more.
One of the most popular services offered by Mashreq Bank is mortgage loans. The bank provides a range of mortgage loans to suit the needs of its customers. These loans come with competitive interest rates and flexible repayment options. Customers can choose from fixed or variable interest rates and select the loan tenure that suits their financial situation.
Here are some specific details about Mashreq Bank’s mortgage loans:
- Customers can borrow up to 80% of the property value.
- The bank offers a maximum tenure of 25 years for UAE nationals and 20 years for expatriates.
- The bank provides a grace period of up to 6 months for new properties.
- Customers can choose from various repayment options, including monthly, quarterly, or semi-annually.
- The bank offers a range of insurance options to protect customers in case of unforeseen events.
Overall, Mashreq Bank is a reliable and innovative banking institution providing excellent customer service. Its mortgage loans are a popular choice for those looking to buy property in the UAE, thanks to their competitive interest rates and flexible repayment options.
History and Presence
Mashreq Bank is the oldest bank in the UAE, founded in Dubai in 1967. Since its inception, the bank has been profitable and has witnessed strong growth over the last 55+ years. Mashreq Bank has 16 overseas offices in 13 countries, with corporate banking businesses in Bahrain, Qatar, Kuwait, and India, corporate and retail banking in Egypt, and foreign exchange businesses in Bangladesh, Pakistan, and Nepal.
Expansion in the Middle East
Mashreq Bank’s deep and long-standing presence in the Middle East has helped it establish a strong foothold in the region. The bank has built an extensive network of branches, ATMs, and electronic banking channels that provide a seamless banking experience to its customers. Mashreq Bank’s expansion in the Middle East has helped it become one of the leading banks in the region.
Operations in the US and New York
Mashreq Bank has a strong presence in the US, with operations in New York. The bank offers its customers a range of financial products and services, including mortgage loans, personal loans, and credit cards. The bank’s mortgage loans are designed to meet the needs of its customers, with competitive interest rates and flexible repayment terms.
Growth in India and Pakistan
Mashreq Bank has witnessed strong growth in India and Pakistan, with a focus on corporate banking and foreign exchange businesses. The bank has established a strong presence in these countries, with a network of branches and electronic banking channels that provide a seamless banking experience to its customers. Mashreq Bank’s growth in India and Pakistan has helped it become one of the leading banks in the region.
In summary, Mashreq Bank’s long-standing presence in the Middle East, its expansion in the US, and growth in India and Pakistan have helped it become one of the leading banks in the region. The bank’s focus on providing innovative financial products and services, including mortgage loans with competitive interest rates and flexible repayment terms, has helped it establish a loyal customer base.
Banking Services
Mashreq Bank offers a wide range of banking services for both personal and corporate customers. The bank’s services are designed to meet customers’ financial needs and provide a convenient banking experience.
Personal Banking Solutions
Mashreq Bank provides personal banking solutions tailored to meet individual customers’ needs. The bank’s banking services include:
- Online Banking: Mashreq Bank’s online banking platform allows customers to access their accounts, transfer funds, pay bills, and manage their finances from anywhere.
- Financial Solutions: The bank offers a range of financial solutions, including savings accounts, current accounts, credit cards, and personal loans, to help customers achieve their financial goals.
- Mortgage Loans: Mashreq Bank provides mortgage loans to help customers buy their dream home. The bank offers competitive interest rates, flexible repayment terms, and a hassle-free application process.
Corporate Banking Services
Mashreq Bank provides corporate banking services to help businesses manage their finances and achieve their goals. The bank’s corporate banking services include:
- Online Banking: Mashreq Bank’s online banking platform provides businesses a secure and convenient way to manage their finances. The platform allows companies to access their accounts, transfer funds, and make payments online.
- Financial Solutions: The bank offers a range of financial solutions, including corporate accounts, trade finance, and cash management, to help businesses manage their finances effectively.
- Mortgage Loans: Mashreq Bank provides mortgage loans to help businesses purchase commercial properties. The bank offers competitive interest rates, flexible repayment terms, and a hassle-free application process.
Mashreq Bank’s banking services are designed to provide customers with a convenient, secure, and hassle-free banking experience. The bank’s online banking platform, financial solutions, and mortgage loans are tailored to meet the needs of individual and corporate customers alike.
Credit and Payment Solutions
Mashreq Bank offers a range of credit and payment solutions that cater to the diverse financial needs of its customers.
Mashreq Credit Cards
Credit Cards of Mashreq Bank provide a convenient and secure way to make payments for purchases and services. With a variety of credit cards to choose from, customers can select the card that best suits their lifestyle and financial needs. Some of the benefits of El Mashreq Credit Cards include:
- Cashback rewards
- Discounts on dining, shopping, and travel
- Free travel insurance
- Complimentary airport lounge access
- Easy payment plans
Customers can manage their credit card accounts through the Mashreq Online portal or mobile app, which provides 24/7 access to account information and transaction history.
Easy Payment Plan
Mashreq Bank’s Easy Payment Plan (EPP) allows customers to make payments for their purchases in monthly installments over some time.
Benefits of the EPP include:
- Guaranteed approval at the point of sale
- No wait time with the call center
- Flexible payment terms
Customers can also opt for the Instant EPP option, which allows them to make payments for their purchases in monthly installments at the point of sale.
Mashreq Bank’s credit and payment solutions are designed to provide customers with a hassle-free and convenient banking experience. With competitive interest rates and flexible payment options, Mashreq Bank is committed to helping its customers achieve their financial goals.
Investment and Wealth Management
Mashreq Bank offers a wide range of investment and wealth management solutions to meet the financial needs of its clients. The bank’s investment products are tailored to align with individual objectives and goals.
Investment Options
Mashreq Bank provides a variety of investment options to its clients, including fixed-income, mutual funds, and portfolio solutions. The bank’s investment products are designed to help clients grow their wealth while minimizing risks.
Wealth Management
Mashreq Bank’s wealth management solutions are designed to protect and grow its clients’ wealth. The bank’s wealth management services include financial planning, estate planning, and investment management.
Mortgage Loans
Mashreq Bank offers mortgage loans to its clients at competitive rates. The bank’s mortgage loans are designed to help clients purchase their dream homes. The bank provides a range of mortgage options, including fixed-rate and adjustable-rate mortgages.
Investing with Mashreq Bank can help clients achieve their financial goals while minimizing risks. The bank’s wealth management solutions are designed to protect and grow its clients’ wealth. With competitive rates on mortgage loans, Mashreq Bank can help clients purchase their dream homes.
Customer Support
Contact Channels
Mashreq Bank offers multiple channels for customers to contact their support team. The following are the available contact channels:
- Phone: Customers can call Mashreq Bank’s customer service center at +971 4 424 4444 if they are calling from within the UAE and +971 4 424 4444 from outside the UAE. The customer service center is available between 8 am and 7 pm on all working days in the UAE. Customers can also leave a message after hours, 24 hours a day, seven days a week, at +9714 2224497.
- Email: Customers can email Mashreq Bank’s customer service team at customerservice@mashreq.com. Customers can expect a response within 24 hours.
- Social Media: Customers can contact Mashreq Bank’s support team on social media platforms like Twitter, Facebook, and LinkedIn. Mashreq Bank’s social media team can respond to customer queries and complaints.
Mashreq Bank’s customer support team is knowledgeable and confident in addressing customer queries and complaints. They can assist customers with various banking services, including mortgage loans.
Mashreq Bank offers mortgage loans to customers looking to purchase a new home or refinance their existing mortgage. The bank offers competitive interest rates and flexible repayment options, making it an attractive option for customers looking for a mortgage loan.
Customers can apply for a mortgage loan online, and a dedicated mortgage specialist will assist them throughout the application process. The bank’s mortgage specialists are knowledgeable and can provide customers with specific details about the loan process, including eligibility criteria, required documents, and repayment options.
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Frequently Asked Questions
How can I contact Mashreq Bank customer care?
Mashreq Bank provides various ways to contact customer care, including email, phone, and mail. Customers can use the Frequently Asked Questions (FAQ) section on the bank’s website to find quick answers to their queries. They can also call the customer care center at +9714 424 4444 or email customerservice@mashreq.com.
What are the requirements for obtaining a credit card from Mashreq Bank?
An individual must meet specific requirements to obtain a credit card from Mashreq Bank. They must have a minimum salary of AED 5,000 per month, provide proof of income, and have a residence visa. The bank offers various types of credit cards, each with its benefits and features.
What career opportunities are available at Mashreq Bank?
Mashreq Bank offers a range of career opportunities for individuals with different skill sets and backgrounds. The bank provides a supportive work environment that fosters growth and development. Interested candidates can visit the bank’s career portal on their website to view available job openings and apply for positions.
How do I locate the nearest Mashreq Bank branch?
Customers can locate the nearest Mashreq Bank branch by visiting the bank’s website and using the “Branch Locator” tool. They can also call the customer care center or email customerservice@mashreq.com for assistance.
What are the steps to log in to Mashreq Bank’s online services?
To log in to Mashreq Bank’s online services, customers must first register for the service. They can do this by visiting the bank’s website and clicking the “Register” button. They will then be prompted to enter their personal and account information. Once registered, customers can enter the online service by entering their username and password.
What is the minimum salary requirement to open an account with Mashreq Bank?
Mashreq Bank requires a minimum salary of AED 5,000 per month to open an account. The bank offers various accounts, including savings, current, and fixed deposit accounts. Customers can visit the bank’s website or a branch to learn more about the different types of accounts and their features.
Mashreq Bank also offers mortgage loans to eligible customers. The bank provides competitive rates and flexible repayment options. Customers can apply for a mortgage loan by visiting the bank’s website or a branch and providing the necessary documents and information.
