In 2023, Dubai Customs managed the processing of 46,870,957 bags from 206,396 flights, averaging 128,400 bags daily. Prioritizing traveler satisfaction and enhancing their journey remain the primary objectives.
Facilitated by 77 baggage inspection devices, the Passenger Operations Department employs over 845 inspection officers. Dubai Customs played a significant role in achieving the record-breaking influx of 17.15 million foreign visitors in 2023. The department is committed to providing visitors with exceptional experiences, improving existing services, and promoting the United Arab Emirates, particularly Dubai, as a premier destination for both business and tourism.