Swissotel Al Maqam Makkah is a luxurious 5-star hotel located in the city of Makkah, Saudi Arabia. The hotel offers direct access to the holy mosque and overlooks the Kaaba, the most sacred site in Islam. With 1,624 rooms and suites, the hotel is part of the Abraj Al Bait complex, including a shopping mall and several other hotels.
The Swissotel Al Maqam Makkah is part of the prestigious King Abdul Aziz Endowment at the Clock Towers complex, just a milestone from the holy Haram. The hotel features a breathtaking panoramic view of the ancient city and central area and two private entrances from the Um Al Qura tunnel and Ibrahim Al Khaleel Street. The hotel has a large room inventory, including various suites, and offers guests a refined restaurant and a tea lounge.
Swissotel Al Maqam Makkah is a top choice for those looking for a luxurious and convenient stay in Makkah. The hotel’s prime location, stunning views, and top-notch amenities make it an ideal destination for pilgrims and visitors alike.
Hotel Overview
Swissotel Al Maqam Makkah is a luxurious hotel overlooking the holy city in the heart of the Muslim world. The hotel is part of the prominent Abraj Al Bait complex and has direct access to Masjid Al Haram. With 1,624 rooms and suites, the hotel offers an embracing atmosphere, many of which have a graceful view of the holy Kaaba.
Location and Accessibility
The hotel is in Mecca, Saudi Arabia, adjacent to Al Haram. It is part of the prestigious King Abdul Aziz Endowment at the Clock Towers complex, just a milestone from the holy Haram. The hotel is easily accessible from the Um Al Qura tunnel and Ibrahim Al Khaleel Street.
Accommodation Types
Swissotel Al Maqam Makkah offers a variety of accommodation types to suit the needs of its guests. The hotel has 1,624 rooms and suites, all elegantly decorated and equipped with modern amenities. The rooms and suites are available in different categories, including classic, deluxe, executive, and suites.
Amenities and Services
Swissotel Al Maqam Makkah offers countless amenities and services to make the stay of its guests comfortable and memorable. The hotel features Wi-Fi air conditioning and is a non-smoking property. It is also wheelchair accessible. The hotel has a restaurant with delicious international and local cuisine, a cafe, and a lounge. It also has a fitness center, a spa, and a swimming pool.
In summary, Swissotel Al Maqam Makkah is a luxurious hotel located in the heart of Mecca, Saudi Arabia. The hotel offers numerous accommodation types, modern amenities, and excellent services to make the stay of its guests comfortable and memorable.
Room Features
Classic Room
Swissotel Al Maqam Makkah’s Classic rooms are tastefully designed and equipped with contemporary furnishings, select comfort, and modern technology. Guests can choose to reside in a place with views of Masjid Al Haram or the holy city. Classic rooms and partial views of the sacred Kaaba are also available. Each room features a king-size bed and can accommodate up to 4 persons. Room service is available 24/7.
Premier Room
The Premier rooms at Swissotel Al Maqam Makkah are spacious and offer stunning views of Haram or the city. These rooms feature a king-size bed and can accommodate up to 4 persons. Room service is available 24/7.
Suite Options
Swissotel Al Maqam Makkah offers a range of luxurious suite options, including Junior Suites, Executive Suites, and Presidential Suites. Each suite is stylishly furnished and equipped with modern amenities. The Junior Suites offer partial views of the holy Kaaba, while the Executive and Presidential Suites offer panoramic views of the Haram or the city. The suites feature a king-size bed and can accommodate up to 4 persons. Room service is available 24/7.
All rooms and suites at Swissotel Al Maqam Makkah feature a private bathroom with premium toiletries. Guests can choose from various bedding options to ensure a comfortable stay. The hotel offers both Haram view and city view rooms, allowing guests to select the view that best suits their preferences.
Dining Experience
Swissotel Al Maqam Makkah offers a variety of dining options to satisfy every guest’s taste buds. The hotel’s restaurants and tea lounge provide a refreshing ambiance with exemplary service.
Al Khairat Restaurant
Al Khairat Restaurant is the hotel’s main restaurant, accommodating up to 3,000 guests simultaneously. The restaurant offers numerous international and oriental delicacies for breakfast, lunch, and dinner. Guests can enjoy a relaxing dinner with family or friends or a quick lunch. The restaurant’s buffet is a delightful experience, with a range of dishes to choose from.
Tea Lounge
Masharif Tea Lounge is the hotel’s tea lounge, offering a range of teas, coffees, and light snacks. The lounge is ideal for guests to unwind and relax after a busy day. The lounge’s invigorating ambiance, coupled with its exemplary quality service, makes for a delightful experience.
Room Dining
Swissotel Al Maqam Makkah offers room dining for guests who like to dine in their rooms. The hotel’s room service menu offers a variety of dishes, including halal options. Guests can enjoy a satisfying breakfast or a meal in the comfort of their room or savor the flavors of authentic cuisine.
In conclusion, Swissotel Al Maqam Makkah’s dining experience offers guests various options to satisfy their taste buds. From the hotel’s main restaurant, Al Khairat, to the tea lounge and room dining, guests can enjoy a delightful culinary experience.
Guest Services
Offering a range of guest services, the Swissotel Al Maqam Makkah makes sure every visitor has a pleasant and comfortable stay. The hotel prides itself on its signature quality, reliability, and hospitality, reflected in its services.
Reception and Check-In/Out
The Swissotel Al Maqam Makkah’s reception area is operated by kind and informed employees who are on hand around-the-clock to help guests with any requirements or questions. The check-in and check-out process is efficient and streamlined, ensuring a hassle-free guest experience.
Concierge and Staff Service
The hotel’s concierge service is available to assist guests with any requests, such as arranging transportation, booking tours, or making restaurant reservations. The staff is knowledgeable about the local area and can recommend places to visit and things to do.
Housekeeping and Cleanliness
The Swissotel Al Maqam Makkah prioritizes cleanliness, with housekeeping staff working around the clock to maintain the hotel’s high standards. Guest rooms are cleaned daily, and fresh linens and towels are provided. For better service, the hotel also provides dry cleaning and laundry services.
Overall, the Swissotel Al Maqam Makkah provides exceptional guest services that ensure a comfortable and enjoyable stay for all guests. The hotel’s staff is friendly, knowledgeable, and always available to assist with any needs or requests.
Guest Reviews and Ratings
TripAdvisor Reviews
Swissotel Al Maqam Makkah has received 1,919 reviews on TripAdvisor, with a review score of 4.5 out of 5. Many guests have praised the hotel’s location, just a few steps away from the Masjid al-Haram. Guests have also appreciated the hotel’s spacious, clean rooms and friendly and helpful staff.
However, some guests have complained about the long wait times during check-in and check-out and the crowded elevators. Additionally, some guests have had comments on the air conditioning in their rooms.
Guest Feedback
According to the hotel’s transparency report, Swissotel Al Maqam Makkah has received 35,111 verified reviews on Booking.com, with an overall rating of 8.5 out of 10. Guests have praised the hotel’s location, cleanliness, and spacious rooms. The hotel’s staff has also received compliments for their friendly and helpful service.
However, some guests have reported issues with the hotel’s Wi-Fi and the quality of the breakfast buffet. Some guests have also complained about the noise levels in their rooms due to the hotel’s proximity to the Masjid al-Haram.
Swissotel Al Maqam Makkah has received positive feedback from most of its guests. While some complaints and issues have been reported, the hotel’s management has transparently addressed these concerns and worked to improve the guest experience.
Nearby Attractions
Swissotel Al Maqam Makkah is located in the heart of the Abraj Al Bait Complex, a popular destination for visitors to Mecca. The hotel is within walking distance of many attractions, including Masjid Al Haram, the Abraj Al Bait Complex, and a shopping mall.
Masjid Al Haram
Masjid Al Haram is a mosque located in the city of Mecca, Saudi Arabia. It is the largest mosque in the world and is considered one of Islam’s holiest sites. The mosque is just steps away from Swissotel Al Maqam Makkah, making it an ideal destination for guests wishing to pray or perform Umrah.
Abraj Al Bait Complex
The Abraj Al Bait Complex is a large complex of buildings in Mecca, Saudi Arabia. The complex has several hotels, shopping malls, and other attractions. Swissotel Al Maqam Makkah is located within the Abraj Al Bait Complex, providing guests with easy access to all of the complex’s amenities.
Shopping Mall Proximity
Swissotel Al Maqam Makkah is within walking distance of a large shopping mall, making it an ideal destination for guests who wish to shop. The mall features various stores, including international brands and local boutiques.
Overall, Swissotel Al Maqam Makkah is an ideal destination for visitors to Mecca who wish to be close to the Haram, Abraj Al Bait Complex, and a shopping mall. The hotel’s location, amenities, and proximity to these attractions make it ideal for travelers of all types.
Booking and Reservations
Reservation Process
Swissotel Al Maqam Makkah offers guests a straightforward and hassle-free reservation process. Visitors can book their stay through the hotel’s official website or third-party booking platforms such as Booking.com. The hotel’s website provides a user-friendly interface that allows guests to search for available rooms based on their preferences and budget. Additionally, guests can make reservations by emailing or contacting the hotel’s reservation hotline.
After making a reservation, visitors will get an email with confirmation that includes crucial information about their booking, such as the kind of accommodation, the dates of check-in and check-out, and the total cost of their stay. Additionally, the hotel has a cancellation policy that exempts customers from fees if they cancel their reservation before a certain date.
Price Transparency
Swissotel Al Maqam Makkah is committed to providing its guests with transparent pricing information. The hotel’s website displays the room rates for different room types and any applicable taxes and fees. Guests can also view the hotel’s cancellation policy and any additional charges that may apply, such as parking fees or extra bed charges.
Third-party booking platforms such as Booking.com also provide guests with transparent pricing information. The platform displays the total cost of the stay, including any taxes and fees, before the guest confirms their reservation. Guests can also view the hotel’s cancellation policy and any additional charges that may apply.
Overall, Swissotel Al Maqam Makkah’s reservation process and price transparency report make it easy for guests to book their stay and understand the total cost of their stay.
Accessibility and Convenience
Transportation and Parking
Swissotel Al Maqam Makkah is conveniently located in the heart of the Muslim world, providing easy access to the holy Kaaba and Masjid Al Haram. The hotel is easily accessible by car and public transportation, with various parking options for guests. There is an on-site multi-level parking garage and valet parking service for convenience.
The hotel also offers a complimentary airport transport service, making travel to and from the hotel hassle-free. Guests can also arrange for private transportation services through the hotel concierge.
Family and Disability Support
The Swissotel Al Maqam Makkah is dedicated to giving every visitor—including families and those with disabilities—a pleasant and comfortable stay. In order to serve families, the hotel provides a number of services and conveniences, such as roomy suites and rooms, cribs and rollaway beds upon request, and a selection of dining alternatives to satisfy all dietary requirements and tastes.
To provide a pleasant and pleasurable stay, the hotel provides wheelchair-accessible rooms, public areas, and a variety of support services for guests with disabilities. The hotel staff is ready around-the-clock to answer any inquiries or resolve any problems, and they have received training in supporting and helping guests with disabilities.
Overall, Swissotel Al Maqam Makkah is committed to providing a convenient and accessible stay for all guests, with countless services and amenities to ensure a comfortable and enjoyable experience.
Comparative Analysis
Swissotel vs. Other Makkah Hotels
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Swissotel Al Maqam Makkah vs Pullman Zamzam Makkah
- Both hotels are part of the Accor Hotels group.
- Swissotel Al Maqam Makkah has direct access to Masjid Al Haram, while Pullman Zamzam Makkah is about 150 meters away.
- Swissotel Al Maqam Makkah has over 1,600 rooms and suites, while Pullman Zamzam Makkah has over 1,300 rooms and suites.
- Swissotel Al Maqam Makkah has a higher average price per night than Pullman Zamzam Makkah.
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Swissotel Al Maqam Makkah vs. Raffles Makkah Palace
- Both hotels are part of the Accor Hotels group
- Swissotel Al Maqam Makkah has direct access to Masjid Al Haram, while Raffles Makkah Palace is about 500 meters away.
- Swissotel Al Maqam Makkah has over 1,600 rooms and suites, while Raffles Makkah Palace has over 200 rooms and suites.
- Swissotel Al Maqam Makkah has a higher average price per night than Raffles Makkah Palace.
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Swissotel Al Maqam Makkah vs Makkah Clock Royal Tower A Fairmont Hotel
- Both hotels are part of the Accor Hotels group.
- Swissotel Al Maqam Makkah has direct access to Masjid Al Haram, while Makkah Clock Royal Tower A Fairmont Hotel is about 100 meters away.
- Swissotel Al Maqam Makkah has over 1,600 rooms and suites, while Makkah Clock Royal Tower A Fairmont Hotel has over 1,500 rooms and suites.
- Swissotel Al Maqam Makkah has a higher average price per night than Makkah Clock Royal Tower, A Fairmont Hotel.
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Swissotel Al Maqam Makkah vs Novotel Makkah Thakher City
- Both hotels are part of the Accor Hotels group.
- Swissotel Al Maqam Makkah is located in the Abraj Al Bait complex, while Novotel Makkah Thakher City is about 7 kilometers away.
- Swissotel Al Maqam Makkah has over 1,600 rooms and suites, while Novotel Makkah Thakher City has over 150 rooms and suites.
- Swissotel Al Maqam Makkah has a higher average price per night than Novotel Makkah Thakher City.
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Swissotel Al Maqam Makkah vs Ibis Styles Makkah
- Both hotels are part of the Accor Hotels group.
- Swissotel Al Maqam Makkah is a luxury hotel, while Ibis Styles Makkah is a budget hotel.
- Swissotel Al Maqam Makkah has over 1,600 rooms and suites, while Ibis Styles Makkah has over 400 rooms and suites.
- Swissotel Al Maqam Makkah has a much higher average price per night than Ibis Styles Makkah.
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Frequently Asked Questions
How can I contact Swissotel Al Maqam Makkah for inquiries or reservations?
Swissotel Al Maqam Makkah provides several options for inquiries or reservations. Guests can visit their website to book online or call their reservations department at +966 12 577 5800. Additionally, guests can email the hotel at reservations.makkah@swissotel.com.
What is the distance between Swissotel Al Maqam Makkah and Masjid al-Haram?
Swissotel Al Maqam Makkah is located in the Abraj Al Bait complex, directly facing Masjid al-Haram. The distance between the hotel and the mosque is approximately 100 meters, making it a convenient choice for those looking to perform their religious duties.
What are guests’ check-in and check-out times at Swissotel Al Maqam Makkah?
The check-in time at Swissotel Al Maqam Makkah is 4:00 PM, while the check-out time is noon. If a guest needs an early check-in or late check-out, they should contact the hotel in advance.
Can you provide information on room rates and availability at Swissotel Al Maqam Makkah?
Room rates and availability at Swissotel Al Maqam Makkah vary depending on the season and the type of room selected. Guests can check the hotel’s website or contact the reservations department for up-to-date information on rates and availability.
What amenities and services does Swissotel Al Maqam Makkah offer to its guests?
The Swissotel Al Maqam Makkah provides a number of facilities and services to its visitors, including as many dining options, a fitness center, a swimming pool, and complimentary Wi-Fi. In addition, the hotel has laundry, currency exchange, and a front desk open around-the-clock.
How does Swissotel Al Maqam Makkah compare to Swissotel Makkah regarding facilities and guest experiences?
Swissotel Al Maqam Makkah and Swissotel Makkah are both luxury hotels in the holy city of Makkah. While both hotels offer similar amenities and services, Swissotel Al Maqam Makkah is closer to Masjid al-Haram and provides a more modern and contemporary atmosphere. However, Swissotel Makkah is in a quieter area of the city and provides a more peaceful and serene environment for guests.
